Top 4 Fears of eMail Marketing


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Your Goals Shape Your Content

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You may have several goals you want to achieve by way of your newsletter (substitute website, blog and/or social media as it applies to you). Probably you want to increase sales. Here are some other possible related goals: 'Touching' your customers, prospects and colleagues on a regular basis Building strong business relationships Developing your reputation and sphere of influence Sharing your valuable information, products, and services Being seen as an expert Growing your fans, followers and blog readership Keeping up with your competition These all may well be good reasons to have a newsletter. The ones that are most important for you will depend on what type of business you have, how long you’ve been in business, what your competitive situation is, and more. You should be able to pick 2-3 goals to specifically focus on - then match your content to those goals. (It's simple logic, but sometimes we forget.) For example, if building your reput...
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Remember Your Audience

Keeping blog content relevant to your target reader is a key factor in blog success but can easily get lost in our rush to get everything done. One way to slow down and remember your audience is to sit quietly at your keyboard for even a minute or two, just before you compose your post, to think about the topic you are addressing in terms of your target reader. Once you place yourself in your reader's chair, it becomes easier to write specifically to them. This short moment of meditation will absolutely increase your focus and build your blog success. Keeping your posts relevant, interesting and helpful will have your readers returning for more. Click to Tweet this Article
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Customer Service in a Box

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photo by Gertrud K. You know when you land on a website and, before you've had a chance to take a breath, a box pops up over top of the text you were just reading? “Can I help you?” How does that make you feel? Startled? Annoyed? A little creeped out? I’m a fan of pop-up boxes, but only when I’m the one that can push the button to make them pop up. I've used them lots to solve all kinds of online problems fast. When they pop-up unexpectedly, it makes me feel like someone’s been watching me. And it’s always too soon... before I've even formed my first question. Recently I was searching for a list cleaning application and didn't have time for a long learning curve. After trying a couple of other sites, I went to ListWiseHQ . I was impressed to find all my options and the applicable prices laid out clearly on the home page. I was thinking, “This might be the one.” Then Gladys popped up. Gladys was in one of those pop-up boxes. Not in front of ...
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The Best Reading of 2013

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The best reading from our newsletter contributors during 2013... Does your writing pass the $1-a-word Test? by Neil Everton, Podium Media & Communications Coaching If you are looking for a quick and certain way of giving your words more impact, look no further than your purse or wallet. Take a look at the last thing you wrote. It doesn't matter if it's a letter, email, report, newsletter, web content or promo script... read more Marketing to Your Tribe by Stephanie Holmes-Winton, The Money Finder This just in: some people don’t like what I have to say. They might unsubscribe from my newsletter, or they might make a snide comment on social media... read more Anyone Can Find Business on Twitter by Anita Hovey, Twirp Communications That’s right... ANYONE. The next time someone says “Twitter is just a bunch of nonsense” I want you to share a link to this post... read more 6 Ways to Become Part of Your Customer's Story by Bernadette Jiwa, The Story of Tell...
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Blacklisted!

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It feels like someone was messing with my credit score this week. My domain daleyprogress.com was blacklisted. There are a couple of things about this I'd like to share. How did it happen? Apparently, a link to an event in one of my newsletters pointed to a domain that was blacklisted. (Or at least that's my understanding based on the little info I've been able to get.) The immediate implication? Do I have to check every link in my newsletter against the blacklist to prevent this from happening again? I don't really know but, wow, what a pile of work that would be! How did I discover the problem? The hard way! I was sending test and regular emails that weren't arriving, even to myself. I initially thought the problem was with i-Contact . They were great about pointing me in the right direction. Then I had to contact Network Solutions which hosts my domain. They were quick to investigate and 'clear my name' for me. How can I know if...
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Tweet to Promote your Newsletter and Blog

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Sure you're doing lots of writing, but is anyone reading it? Social media is a great way to promote your newsletter and blog to get more reading and more subscriptions. Particularly on Twitter, you could post a different call-to-action as often as daily. And with the new saved templates functionality in Hootsuite, you can create them once and then schedule regularly. I've created this Excel spreadsheet with some newsletter promotional tweets already composed. You will need to fill in the blanks and make them your own, but it's a starting point. With a little more tweaking, you can also use these tweets to promote your blog. Note : Keep in mind that Twitter now counts all links as 20 characters regardless of actual length. photo by TPorter2006 / Flickr
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Action and Email Don't Mix

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Reactionary Workflow – reacting to what’s coming in rather than being proactive. It’s a new term but a familiar feeling… and it sure did resonate with me. Being constantly connected means that it’s really easy for people to contact us. As a consequence, our ability to prioritize is crippled by the unending flow of communication. It has become harder to direct our work with intention. We’ve relinquished control over our focus. One of my own personal focus areas last year was to be, well, more focused. What I found was that just focusing on being focused didn’t cut it. I needed tactics… and discipline. Here are some things that I found useful: Blocking out time for specific tasks , especially tasks related to developing my own business. Turning off email for certain periods during the day – need I say more? Taking time to create , rather than just responding to emails. Yes, I might be suggesting taking more time. Adding value to my communications has resulted in many ben...
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A Networking Philosophy

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In conversation last week, I was surprised to hear for the third time in as many weeks, a similar reason for resistance to joining a networking organization: "I don't want to connect with people that are just looking to sell me something." It has me speaking up this week. Never did it occur to me, before I joined a network, that this would be a problem. And never, since I joined a network, has it been a problem. All of the small business owners I have encountered through organized networking seem to have the same goals, desires and philosophy as we do - find other small business owners and independent professionals to: connect and share Both experiences and lessons learned. Meeting new people only brings more lessons learned to the table. It is possible to learn from others mistakes. Use your network as an educational tool. support and collaborate Whether support comes in the form of sharing social media content, attending events or spending dollars - it is eq...
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Ideas for Your Holiday Email Campaign

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It’s that time of year when our email boxes quickly fill up each day with special promotions – Black Friday will kick it all off. Depending on your type of business and target market, you may be (should be?) considering doing some extra promotional emails leading up to the holidays. This is something you need to plan now and start executing very soon. I'm not encouraging you to start blasting your subscribers with advertising. I am suggesting that a well-planned email campaign can be very effective at this time of year. To get you going, here are some ideas to work into your plan: If you sell gift certificates , you'll definitely want to promote them. Recommend who they will be suitable for. Insert Buy Now buttons directly into your newsletter with an immediate call to action. Do a holiday countdown with the number of shopping days left and something special for each day. Create special offers or promotions only for your email subscribers . This can also help to get new subscr...
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Guest Post: 10 Ways to Figure out What to Write on Your Blog When You Don’t Know What to Write on Your Blog

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Frances Leary When I saw this blog post by Frances Leary, I immediately asked her if I could share it with you. Frances is owner of Wired Flare , specializing in SEO, Internet Marketing & Social Media for franchises and organizations in Canada, the U.S. and Europe. While she's blogging about blogging, all of these tips below work for newsletters as well... We've all been there. Complete brain freeze.  The only problem? You need, need, need to get this blog article out STAT. You've already pushed it to the last minute, and you’re down to the wire. It simply can’t wait.  So you’re in a predicament. What do you do?  Truth be told, we often find ourselves in this predicament, and when we’re in it, these are some of the things we do…hopefully they can be a starting place for you, too. Tell a success story – Think of moments big or small that have happened in your business recently that can be a celebration. Did a client give you a pat on the back? Can you gi...
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