Top 4 Fears of eMail Marketing


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Paper Counts

The paper you use when providing printed documents to contacts and clients is a big deal. Well, I should say that it's a big deal only if you use the right paper. It's a non-issue if you use plain old 20lb. paper and it's a real detriment if you use cheap photocopy paper. I have had a lot of people comment on my paper over the years and many have said it's an important part of my brand. Not only does quality paper look good, but it also feels good to the touch - it engages other senses - which makes it (and you) memorable. I think it also says that the person you're giving it to is worth the extra cost and effort. The environment: I try to compensate for my excess by recycling all the paper I print for my own use. Once done with, paper gets flipped over and used again. I had read that this isn't good for your printer but I just retired a printer after doing that for 11 years - can't ask for a printer to last much longer than that! (I also b...
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That was a Great Conversation But...

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Imagine you've just gotten off the phone from a lively conversation with a prospect that lasted an hour. Your purpose in having the call was to build a new business relationship or build on an established one. You both discovered you have much in common and had lots to talk about. What was expected to be a half-hour call became a delightful chat that extended to an hour. You hang up feeling really good about the personal connection you made and pat yourself on the back. Then reality strikes. You check your calendar and realize you're now behind schedule. Your other planned work for the day has been compromised and you'll have to work a longer day or bump something to tomorrow. "That's OK," you think, "It was time well spent." But wait, it's not about you. The person you were speaking with undoubtedly feels the same way. Even though they enjoyed the conversation, now they are also struggling to fulfill their commitments and maintain their work sch...
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Oh, Look! There Goes My Goal

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I don't need to tell you how hard it is to stay focused. And that's why it's so important to have goals that we can refer to that will keep us on track. Goals are sometimes quite removed from our daily activities. Once they're determined , a strategy is built around them. And then plans are made to execute the strategy. Next plans are broken down into action items and finally, we do or delegate specific tasks. When we're in "task mode" our goals may be completely out of mind. That's not a bad thing... as long as we're doing the things we planned to implement the strategy that will achieve our goals. Deviating from our plans is where we can get into trouble , and one way that happens is called "scope creep". That's a project management term - what is running a small business if not an ever-evolving project? Scope creep can happen accidentally but also "on purpose" and we need to be cautious of either. It's ea...
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Loyalty isn't Instant

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I've been keeping an eye on our blog because I know I’m approaching 250 articles and I want to celebrate that milestone. I've been feeling pretty good about that. Four years of consistent blogging is an accomplishment, don’t you think? Jessie Toope by Girl Guide monument in Bowring Park 2010. Now, here’s some perspective. I just finished reading this article in The Telegram (St. John’s, NL) about my aunt who recently passed away. Among her many other accomplishments, she wrote the Guiding column for The Telegram for 50 years (starting the year I was born). During that time, she wrote over 2000 columns! (The link above includes her last column.) In a world where we now seem to measure success in months and even weeks, 50 years and 2000 articles seems rather daunting. I have seen, though, what a long term consistent approach can do for a small business, at least as far as newsletters and blogging go anyway. When you demonstrate your loyalty to your readers by being co...
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Remember Your Audience

Keeping blog content relevant to your target reader is a key factor in blog success but can easily get lost in our rush to get everything done. One way to slow down and remember your audience is to sit quietly at your keyboard for even a minute or two, just before you compose your post, to think about the topic you are addressing in terms of your target reader. Once you place yourself in your reader's chair, it becomes easier to write specifically to them. This short moment of meditation will absolutely increase your focus and build your blog success. Keeping your posts relevant, interesting and helpful will have your readers returning for more. Click to Tweet this Article
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Action and Email Don't Mix

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Reactionary Workflow – reacting to what’s coming in rather than being proactive. It’s a new term but a familiar feeling… and it sure did resonate with me. Being constantly connected means that it’s really easy for people to contact us. As a consequence, our ability to prioritize is crippled by the unending flow of communication. It has become harder to direct our work with intention. We’ve relinquished control over our focus. One of my own personal focus areas last year was to be, well, more focused. What I found was that just focusing on being focused didn’t cut it. I needed tactics… and discipline. Here are some things that I found useful: Blocking out time for specific tasks , especially tasks related to developing my own business. Turning off email for certain periods during the day – need I say more? Taking time to create , rather than just responding to emails. Yes, I might be suggesting taking more time. Adding value to my communications has resulted in many ben...
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5 New Strategies to Supercharge your eMail Marketing

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If you've been publishing a regular monthly newsletter, you already know the benefits of reaching out to your contacts. You've invested time and money to build your readership and your reputation. You've provided value consistently and people have come to look forward to your newsletters. It’s time to crank it up a notch and send more emails. You've earned it. The 5 strategies listed below weren't invented by me but some of them may be new to you. Or perhaps you've rejected them in the past and it’s time to think again.  The goal of implementing these ideas is to ‘touch’ your contacts more frequently than you are now. There are other advantages built into each one as well. 1. Create and promote a new free resource. Make it amazing. Make it better than any other resource you've ever created. Make it something people would pay for. Give it away with no strings attached. Am I suggesting you give it away without getting an email address in return? Y...
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Best Reading of 2012

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We took a vote to pick the best article from our newsletters for each month of the past year. Since there are two of us, it's a good thing that we agree a lot. We also decided to disqualify our own articles because the voting got awkward. Here it is: The Best Ideas and Tips for Busy Business Owners 2012 from the archives of Work Better, Not Harder January 9 Reasons to Blog by Janet Slack February Stabilize an Unstable Income by Stephanie Holmes-Winton March Don't Let Technology Stifle Your Message by Halina St. James April Why You Need to Monitor Social Media by Anita Hovey May Are You Trusted? by Lea Brovedani June 4 Tips to Enhance Your Next Presentation by Neil Everton July The Medium is the Message by Cara Lynn Garvock August Vacation Messages - It's Ugly Out There! by Mary Jane Copps September 50 Shades of Grey by Melanie Orr October Optimize Your Financial Relationships by Wendy Brookhouse November Take Your Lunch Br...
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Content Ideas for Consultants - Teach Something (Part 3)

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It's been said that the best way to become expert at something is to teach it and I've certainly found that to be true. Teaching forces us to research and prepare, to find the answers to tough questions, and to be open to feedback. This is where you write an article (or more) to teach something but first I challenge you to learn something new that's relevant to your business. If you've already been through Getting Started (Part 1) and Useful Content (Part 2) , you've had some practise. Keep your momentum going with this exercise. First, pick something to learn. This shouldn't be hard but, if you don't already know of something you want to learn, search topics for your industry online. Next, do the learning. This might involve taking courses, talking to experts, online research, and so on. Be tuned in for blog-worthy content. How you choose your learning method can also be part of what you write about. Make notes along the way. Now, teach. Yo...
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Build It and Work at It

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A newsletter is not one of those ‘build it and they will come’ things. It takes work to both maintain and build on each relationship that you (re-)start with each issue. Maintain: Give your readers what they want, not what you want to give them. Deliver VALUE in exchange for your readers' time. Respond to everyone who replies to your newsletter, even if it’s just to say “Glad you enjoyed it.” Build: Add new contacts to build your list. Promote each issue through social media to extend your reach. Make it easy for people to share and subscribe. photo by subsetsum / Flickr Click to Tweet this Article
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