A Great Newsletter is like a Gift


It’s opened with anticipation.

It’s personal and speaks to your recipient.

It’s about your recipient’s wants and needs, not yours.

It’s appreciated because it brings something of value.

It’s attractively packaged.

It’s delivered directly to your recipient.

photo by HalinaV / Flickr

Click to Tweet this Article

Comments

Post a Comment

Popular posts from this blog

2 Reasons to Share your Newsletter Archive

Image
Phew, your newsletter is done and sent. But that shouldn't be the last anyone sees of it. With the online version of your newsletter you can have readers anytime - not just when it gets published and not just those it gets emailed to. #1. Use it as a Resource If your newsletter is informational and useful beyond today, it can become a valuable resource, sort of like a blog. Occasionally share a link to your archive as a post on your social media platforms. Add it to the Resource page on your website if you have one. Put a link to it in each newsletter issue - "Read past issues." Place a call to action and link to your archive in your email signature. Some newsletters just aren't as useful as a resource; perhaps you already publish the info on your blog or website, or it is time-sensitive. There's still a good reason to share your newsletter archive. #2. Use it as an Example The more clearly someone understands what they are signing up for, the...
Keep reading »

Home Office Holiday Party

Image
In preparation for our office party this year, I wrote a poem. Then I gathered together the things I would need to have a party with Romeo and Danielle. (The Temptations were for Romeo, the phone for Danielle, and the coffee for me.) Romeo, my cat, is used to hearing me talk out loud as I proofread and he was unusually excited about hearing the poem. Danielle, who lives several time zones away in Saskatchewan, also works alone (and helps me out lots) so I invited her to my office party by phone. It was a good move because she's a master at rhyming words. After much anticipation, I started to read the finished poem aloud to them. As you can see in the photos above, I had their full attention. Ode to a Midnight Blog Silent night, late at night, I've still got my blog to write. My laptop propped up on my bed, I'm hoping ideas will fill my head. Yawns escaping, eyelids drooping, Neck is stiff, my thoughts are looping. My brain is sore, I th...
Keep reading »

Quick Tip - Avoid Hidden Format Problems

Image
When you're inserting content into your newsletter, website or blog, you're often copying it from other documents.  I suggest you always compose in Word (or similar) to take advantage of its spelling and grammar-checking functionality. Your formatting in Word may not be the same as your default formatting in these various applications.  While there are a raft of applications that make it easy now to do your own newsletter, website and blog, most of them are converting your content to html code in the background.  When you copy in text that is already formatted, you're possibly creating problems behind the scenes .  As well, you'll end up with differing fonts and sizes that all have to be corrected before you publish. You can avoid the potential for problems by stripping off all formatting before you paste into the application.  An easy way to do this is to use Notepad (or similar).  You simply open a blank notepad document, paste your con...
Keep reading »

Your 'Thank You for Signing Up' Page

Image
A redirect page is a webpage where someone ends up after filling in your subscription form. This is something you have control over and it's worth putting a little effort into. After all, someone has just said they trust you enough to sign up for your newsletter - it's a good time to dazzle them with more of your brilliance and give them some value right away . Here is a screenshot of Anita Kirkbride's redirect page. When someone subscribes to Twirp's newsletter, this is where they end up. Here's why this page is great: It clearly describes what the subscriber signed up for. There's a free giveaway, which was promised in the call to action. There's a link to get immediate value by going to Twirp's blog. Also those cute little Twirplings at the bottom of the screen jump up and down... which made me feel kind of happy to have subscribed. Is it time to take a fresh look at your own redirect page? What is the most important message you want t...
Keep reading »

This is Why People Who Subscribe Don't Get Your Stuff

Image
You work hard to attract new subscribers who find value in what you're offering. Someone makes a decision to sign up to your mailing list expecting to receive that great value and... they don't hear a thing from you. I'm not talking about businesses who have sign up forms yet never send a thing - that's a different blog post (and hopefully that's not you). Delivering your precious content to your fans has always been a challenge - what with spam filters, corporate gateways, and then trying to stand out in the inbox. What you may not have realized is that Google has become society's censor, whether you use it yourself or not. Google decides what gmail users see in their inbox , and what gets (sometimes arbitrarily) moved to the promotions folder - out of sight, out of mind. Even if you want to receive newsletters from your clients, or get this week's sales at the mall, Google may decide you don't. This is interfering with: satisfying your subsc...
Keep reading »

Here's How to Get Inspired

Image
I often say, “Write when you’re inspired... and take the time to get inspired.” This week I’m taking my own medicine because inspiration has been lacking. Thinking about getting inspired, with my newsletter deadline looming, led me to create this list of things that I sometimes do when I'm stumped. I can even do most of them without leaving my desk! Read other people’s articles. I may learn something new that I can share. I may agree or disagree with the author. Either way, I've got something to write about. Call a friend or client. You may want to prepare a couple of questions in advance, such as “What puzzles you most about what I do?” or “What’s the biggest benefit you get from working with us?” Or you might just wing it. Think about processes. Write step-by-step instructions that are simple and easy to follow. Use screenshots or images if it makes sense. Review old blog posts and articles. I often find ideas that I can expand on or tangents I haven’t e...
Keep reading »

Back to the Grind Content Ideas

Image
As you get back to your routine after summer’s break, remember there are lots of ways to make the return to school and work useful to your small business content marketing plans. Back to School Stress and excitement go hand in hand for many families as they prepare for the start of a new school year. You have many opportunities to give every family member value in the form of organization tips, tools, worksheets, checklists, shopping lists, how-to’s, recipes and much more. Plus, think ahead and start planning your marketing messaging for all of those upcoming school related activities, like sporting events, exam schedules and school breaks. Teachers are an important segment of this market; don’t forget them! Back to the Grind Summer vacation is over and businesses are gearing up for that last big push before year end. Business people are looking for productivity and project management techniques and tools to help them meet their annual goals. And it’s not just kids goin...
Keep reading »

Supercalifragilisticexpialidocious

OK, so you might need 34 letters to say "I feel good!" in some circumstances. But I can't ever imagine needing 340 words to say "expect glitches". A client of mine received this email below from an online service provider. No, you won't want to read it anymore than she did. Want to know the short version? Scroll down. Salesforce.com is committed to providing a highly available service to our customers. We are committed to continued investments to increase the overall uptime of our service, to deliver optimal value to our customers. With that, we are excited to announce a major advancement in this area for our major releases, effective with our Spring '12 release. W hat is the change? We are happy to inform you that we are improving our major release upgrade process. This improvement means that your organization will be generally available during our major release upgrade windows. Note: The term "Generally Available" means that we are...
Keep reading »

Is Your Canadian Small Business Compliant with CASL Yet?

Image
It's that year - the Canadian Anti Spam Legislation comes fully info effect on July 1, 2017. Wait, before you roll your eyes and click away, read the next paragraph. The average small business in Canada has nowhere near the list size to trigger an investigation under CASL. And the reality is most small businesses aren't yet CASL-compliant... and that probably includes yours (and even mine). There's no need to get alarmed. Here are the 4 most obvious ways businesses aren't yet fully compliant. #1. Subscription process is missing a description of what content the subscriber can expect to receive and how often You don't want to be misleading and you also can't be too vague. Simply "Sign up for my newsletter!" is not good enough. Besides, you want a killer call-to-action ; it makes good sense regardless of CASL. Offering a free download? If you plan to add the contact to your regular mailing list, you still need to say that. #2. Maili...
Keep reading »

Social-Media-Friendly Blogging

Image
You've just finished editing (and proofing!) your latest blog post. You pause for a mental happy dance, then you click Publish. Ahh. And now the rest of the work starts. Because, of course, you need to let people know about this new useful and interesting article you've just laboured over. You'll want to share your new article out on your social media feeds multiple times, especially when it's new, and then tapering off over the coming months. And to be efficient about it, you'll want to schedule all of those posts now. So let's start writing the text for those social media posts. What will tease people into clicking and reading? (I'm not talking about lying; teasing is good marketing.) You can write your teaser from scratch. But the fastest thing is to do is to copy text snippets directly from your blog post. That is usually what I do for my own posts. And it's often when I realize I could have done a better writing job. I could have writ...
Keep reading »