9 Ways to Personalize Your Newsletter [Infographic]

9 ways to personalize your newsletter



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Prioritizing Made Easier

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Every small business owner knows what it feels like to have a "million" things to do and nowhere near enough time. We are constantly prioritizing, sometimes deliberately and sometimes less consciously. During the past month, I've done a heck of a lot of prioritizing. Some of you may remember the old screensavers where raindrops would run down your screen. That feels like my calendar lately, all the tasks slipping later in the day. Last week I needed to start some strategic planning and knew I needed to get focused fast. On-the-fly prioritizing wouldn't cut it. My marketing hero, Bernadette Jiwa read my mind and came to the rescue. I encourage you to read her article Always, Sometimes, Never for a simple approach to business planning. I hope it helps you as much as it's helped me at a time when a quick way to get focused was critical to making progress. Click to Tweet this Article originally published in the Work Better, Not Harder newsletter May 30, 201...
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A Planner for Marketing your Events

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The devil is in the details when it comes to planning an event. There's so much that can go wrong just in the marketing of it. For instance, there's nothing like a wrong date for generating a flurry of emails. Wednesday, April 19th... oops, April 19th is a Tuesday! It helps to have a planner so I made one - download fillable PDF here . It really has 2 purposes: To ensure all the details are captured in one place and can be easily referenced. To communicate the details to others who will help market the event. Tips: Once you identify your marketing platforms, you can create a more detailed campaign plan which includes messaging and frequency. Don't forget the visual! It's so important to have an image that connects with your ideal customer. The platforms you identify will also determine your image requirements (different sizes). Double-check the details and proof all the text, especially if you'll be sharing your planner with others. The informati...
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You Manage What You Measure

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What I Learned from Susan Sweeney

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If Efficiency is Your Goal, You'll Want These Tools

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“You’re assuming efficiency is my goal,” my good friend replied one day when I suggested a better way (to me) of doing something. Oddly, I might be inclined to say that about some parts of my own work (just not whatever it was we were discussing at the time). This is not a story about the dangers of assuming (although that could be another article). This time I want to dish out some advice about how to be more efficient (since Danielle doesn’t want to hear it). I’ve written before about my essential small business tools ( Part 1 and Part 2 ) but these ones below are especially important to my productivity . FreshBooks (aff) Immediately upon implementing FreshBooks, I saw an improvement in outstanding accounts receivable. Reminders are automated and I rarely have to follow up with anyone myself. No more wondering, "Did I already remind that client?" Canva I've been using graphics applications for over 20 years - for fun and work. Nothing beats Canva's ...
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How To Give and Get Great Referrals

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Originally published in  Work Better, Not Harder newsletter March 27, 2018 How about that feeling when a colleague sends you a new referral? Great, eh? Referrals are so much more than new business; they're also a sign of trust . That's why we need to treat our referrals with such care. But what happens when you discover a referral isn't so good... or is downright wrong for you? During the past few months, I've been on both ends of this interaction. It can be awkward for all three parties. It comes down to expectations . The referrer sets certain expectations when they make the referral - and they can be about any number of things, including prices and turnaround time. Unfortunately, the referrer may not know the business they are referring has changed their offering - so it no longer meets those expectations. Disappointment abounds. How to receive good referrals: A good friend once told me how important it is to keep my potential referrers informed abo...
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Email Marketing Best Practices: It Depends...

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You've finally decided to start doing some email marketing for your small business. There are lots of things you know you need to consider and lots of things you don't know about yet. But you're game and, having finally made the decision, you hop online to do a little research. Because, of course, we can find all the answers to life's mysteries on Google. You'll quickly find this challenging for two reasons. There's both good advice and bad advice . Some of the advice online comes from people who are writing from experience but a lot doesn't. Some of it has simply been researched online and rehashed. I could go on and on about the myth of double opt-in . Even if you are learning from experienced marketers, there's always the caveat - 'it depends' . I find myself saying that often when teaching because - really - there is no magic bullet or secret formula. You need to know what it depends on . There are some email marketing best practi...
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5 New Strategies to Supercharge your eMail Marketing

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If you've been publishing a regular monthly newsletter, you already know the benefits of reaching out to your contacts. You've invested time and money to build your readership and your reputation. You've provided value consistently and people have come to look forward to your newsletters. It’s time to crank it up a notch and send more emails. You've earned it. The 5 strategies listed below weren't invented by me but some of them may be new to you. Or perhaps you've rejected them in the past and it’s time to think again.  The goal of implementing these ideas is to ‘touch’ your contacts more frequently than you are now. There are other advantages built into each one as well. 1. Create and promote a new free resource. Make it amazing. Make it better than any other resource you've ever created. Make it something people would pay for. Give it away with no strings attached. Am I suggesting you give it away without getting an email address in return? Y...
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How to Make Smart Marketing Decisions

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Small business owners can spend a lot of time and money on marketing initiatives. Sometimes we're successful and sometimes not so much. I think of marketing as an experiment because - really - there are no magic bullets. There are best practices, there is good and bad advice, there are lots of experts and gurus. But we, the business owners, have to make the final decisions and... live with the results. Marketing isn't cheap (even if it's our own time) and poor decision-making can hurt more than our wallets - our reputation may also be at risk. So, how do we make decisions about things we have little experience with? How can we possibly know what all of our options might be when it comes to getting a new website? Or knowing which social media platforms will work best? Or building a content strategy? We can't... unless we put some extra effort into it. Step #1: Clearly identify the decision that needs to be made. Sometimes it'll be staring you in the face ...
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Adding Audio to your Content - Part 1

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Natasha in her studio (guest post by Natasha Marchewka) ***  Click to listen in rather than read Have you considered adding audio to your blog or eNewsletter? As a voice actor, someone who uses and sells their voice for a living, showcasing my voice and having an archive of recorded blogs is an obvious choice for me. Adding audio to marketing adds to the multimedia dimension, offering readers more engagement. Lucky for me, Linda Daley of Daley Progress has embraced my audio blogs as she is able to listen to it weekly while completing other tasks! But adding the element of an audio file isn't limited to voice actors. Including a voice in your content, be it a blog, newsletter, website, or social media is just smart.  When you want your client or customer to have the perception of a personal connection with you, offering more of yourself, like a photo, audio greeting, or even video is another step closer to making your way into their hearts and minds. Who might...
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