Take the News out of Newsletter

I'm campaigning to rename 'newsletter', but I know it will take Google forever to catch on.

Do you sign up for newsletters in excited anticipation of getting company news? I didn't think so. Granted a newsletter can be a great source of industry news if it's timely. But that's only one strategy.

The main goal of your newsletter strategy should be to provide value.

 Useful + Interesting = Value

No 'news' in that equation. How about... ?
valuemail
infomail
infoletter
useletter

Whatever you call it, don't make it all about your company news. Give people a better reason to subscribe.

Click to Tweet this Article

Comments

Post a Comment

Popular posts from this blog

This Useful Process Helps You Teach with Your Writing

Image
If you do any amount of training or facilitating work with customers, you may already be familiar with adult learning models. Teachers use them to prepare insightful learning experiences. The one I'm familiar with is Kolb's Experiential Learning Cycle but there are others equally useful: Learning can start at any stage in the cycle: Concrete experience - encounter a new experience or reinterpret an existing experience Reflective observation - reflect on an experience from a personal perspective Abstract conceptualization - form new ideas (or revise existing ideas) based on reflection Active experimentation - apply new ideas to surroundings, test for changes in the next experience The next time you sit down to write an article intended to teach, consider following this process. Pick the most obvious stage at which to start for the topic you have in mind. Work your way through the cycle, perhaps having a paragraph or two for each stage. Your writing will fl...
Keep reading »

Why and How to Do a Wrap-up Article

Image
A wrap-up article is a logical and unique grouping of pieces of content where the grouping provides value to the reader beyond the individual pieces on their own. You might think of it like a themed gift basket. There are several reasons we need to be creating these wrap-up articles. They... serve as a great resource - valuable information grouped together use commonly searched keywords and phrases (good SEO) encourage deeper reading are often faster to create provide a process to repurpose past content remind us of what we've written and provide inspiration to write more Wrap-up articles serve us better than just about any other content we might create. Of course, we have to be creating content on a  regular basis  to be able to wrap it up. There are lots of different ways to group pieces of content : by topic - e.g. content idea generation, writing tips by use - e.g. how-to, conceptual, tips by thing - e.g. infographics, videos by user - e.g. for begi...
Keep reading »

This is Why People Who Subscribe Don't Get Your Stuff

Image
You work hard to attract new subscribers who find value in what you're offering. Someone makes a decision to sign up to your mailing list expecting to receive that great value and... they don't hear a thing from you. I'm not talking about businesses who have sign up forms yet never send a thing - that's a different blog post (and hopefully that's not you). Delivering your precious content to your fans has always been a challenge - what with spam filters, corporate gateways, and then trying to stand out in the inbox. What you may not have realized is that Google has become society's censor, whether you use it yourself or not. Google decides what gmail users see in their inbox , and what gets (sometimes arbitrarily) moved to the promotions folder - out of sight, out of mind. Even if you want to receive newsletters from your clients, or get this week's sales at the mall, Google may decide you don't. This is interfering with: satisfying your subsc...
Keep reading »

REAL Twitter Users Don't Schedule Tweets

Image
PHOOEY on that, I say! I’m tired of hearing that to use Twitter ‘properly’ you have to be there to have conversations. Apparently some people have no problem being there 16 hours a day. Those are the Twitter divas… the ones who look down their noses at the rest of us who can only spare a half hour a day from our busy schedules to have these deep conversations. They’re also the people who have found a way to make money by being on Twitter. Or they’re unemployed and have nothing better to do with their time? Anyone with a REAL job surely can’t spare all that time. These Twitter divas assume that the rest of us are there for the same reasons they are. And if we’re not, maybe we’re supposed to be somewhere else? See, not everyone I want to connect with is on Twitter during that specific half hour I can spend there every day. Even if I spend 2 half hours, I’m still not going to reach very many people. Let’s get real. How many people can you have deep conversations with in a half hour ...
Keep reading »

How to Build an Audience (Almost) Instantly

Image
Don't you love it when you try something new and it turns out super successful? How about something like getting 41 new subscribers in an hour? Yes, that is possible for small businesses - I watched it happen this morning. East Coast Scares , aka Carnival of Terror, is ramping up for Halloween 2018. This team has been hosting haunted houses in the Halifax area since 1994 and has a loyal fanbase. It makes sense that most of their fans are using Facebook - their Facebook page has almost 2000 likes! But for 24 years they've never had a way to communicate directly with their fans, to give them info about their schedule, location changes, and even ask for volunteers. Until now. Now Carnival of Terror can send messages directly to subscribed fans via Facebook Messenger. No MailChimp or iContact, no complicated subscription forms - just a simple chatbot. When they're ready to start scaring people in October, their fans will know when and where to find them. (And they...
Keep reading »

Is Planning Becoming Passé?

Image
"Plans are nothing; planning is everything." - Dwight D. Eisenhower Planning is a noble task, full of focus and good intention. It's always been one of my favourite things to do. Now I hear about the newest trend: the 'anti business plan' entrepreneur. Here's a not-so-secret secret: most business owners don't have business plans. And I'm pretty sure that's not a new-fangled idea. Most of us spend a lot of time planning... in the car crossing the bridge, in the Starbucks drive-thru, walking the dog. We don't always write our plans down but we do plan. Planning is a most worthy task because it helps us understand options and make better decisions. No one will ever convince me there's no value in planning, even if the plans are eventually broken . originally published in PM News & Views on November 1, 2016 photo by carfreedc / Flickr Click to Tweet this Article
Keep reading »

Why is List Building so Important for Small Businesses?

Image
Your contact list should be the most valuable asset your small business has, like a privately owned gold mine . Once you have added someone to your contact list, you can create more chances to get them as a client or fan, sell them a product or service, and get a referral or testimonial. The possibilities open up. How many times have you stifled a good idea because you didn't have an interested audience waiting to hear from you? photo by Merlijn Hoek / Flickr Click to Tweet this Article
Keep reading »

Search for the Best Blog

Although I've set up the odd blog for other people, I've never really considered having one myself... until 2 days ago.  My friend, Danielle, convinced me to contribute to a 'photo a day' blog.  In 2 days, we've explored WordPress, Tumblr and Blogger, but ended up liking Blogger the best.  It was the easiest to set up and navigate.  Of course, I'm happy as long as I can manipulate the colours and fonts!  So, after the learning curve was done, I decided that Daley Progress deserved a blog... and here you are.  Check back or subscribe because I'll be posting technology tips and other ideas for busy people. Click to Tweet this Article
Keep reading »

Do Not Disturb (with eMail)

Image
Once a contact unsubscribes , you don't have (express or implied) permission to email them again... unless they opt back in themselves or initiate a business transaction with you. While all of CASL may not be easy to understand, this is pretty straightforward. The example shown here is a no-no. Depending on the audience, the reaction may be less severe, but I can't imagine sending an email to everyone who has unsubscribed from my own newsletter over the years inviting them to come back. While you might not object, and some might resubscribe, I'd be asking to be flagged as spam - and rightfully so. While it's partly about respecting my fellow business owners, it's also about protecting my own reputation. Like any other parts of your business, when you get a bright email marketing idea, think it through (and even research) before jumping on the bus. Click to Tweet this Article
Keep reading »

Customer Service in a Box

Image
photo by Gertrud K. You know when you land on a website and, before you've had a chance to take a breath, a box pops up over top of the text you were just reading? “Can I help you?” How does that make you feel? Startled? Annoyed? A little creeped out? I’m a fan of pop-up boxes, but only when I’m the one that can push the button to make them pop up. I've used them lots to solve all kinds of online problems fast. When they pop-up unexpectedly, it makes me feel like someone’s been watching me. And it’s always too soon... before I've even formed my first question. Recently I was searching for a list cleaning application and didn't have time for a long learning curve. After trying a couple of other sites, I went to ListWiseHQ . I was impressed to find all my options and the applicable prices laid out clearly on the home page. I was thinking, “This might be the one.” Then Gladys popped up. Gladys was in one of those pop-up boxes. Not in front of ...
Keep reading »