Branding 101 Workbook


When I start to work with new clients, it's imperative that I understand their brand. I can't do a good job for them if I don't understand what they do, who they do it for, and why it's so important. With some clients I'm even helping to define their brand.

Click here to download a workbook that will give structure to your brand (.pdf). Once you have this completed, it will be a valuable document to share with consultants and others who help with your marketing. I also suggest revisiting it at least annually to capture changes as your business evolves.

Comments

Post a Comment

Popular posts from this blog

Sudden Appearances and Why They May Not Work

Image
Have you noticed a sudden flurry of emails recently? Here are a few examples I've received: The nail technician who I haven't heard from since before the pandemic suddenly shows up telling me she's open for appointments. But not a word earlier about the interruption of service. The leadership consultant who I also haven't heard from since before the pandemic shows up with a newsy, here's-what's-been-happening-in-my-world email that didn't even ask how I'm doing. This was followed by an email every two days to promote her new program. And then, there are those people who have been collecting email addresses via online forms for years but have never sent a newsletter... until now. I've been hearing from people I'd long forgotten about. It's not suddenly a good idea to be sending newsletters! It's been a good idea for a long time. Respect your subscribers. Realize they are real people. Have an ongoing relationship with them. Give them some...
Keep reading »

Home Office Holiday Party

Image
In preparation for our office party this year, I wrote a poem. Then I gathered together the things I would need to have a party with Romeo and Danielle. (The Temptations were for Romeo, the phone for Danielle, and the coffee for me.) Romeo, my cat, is used to hearing me talk out loud as I proofread and he was unusually excited about hearing the poem. Danielle, who lives several time zones away in Saskatchewan, also works alone (and helps me out lots) so I invited her to my office party by phone. It was a good move because she's a master at rhyming words. After much anticipation, I started to read the finished poem aloud to them. As you can see in the photos above, I had their full attention. Ode to a Midnight Blog Silent night, late at night, I've still got my blog to write. My laptop propped up on my bed, I'm hoping ideas will fill my head. Yawns escaping, eyelids drooping, Neck is stiff, my thoughts are looping. My brain is sore, I th...
Keep reading »

Your Goals Shape Your Content

Image
You may have several goals you want to achieve by way of your newsletter (substitute website, blog and/or social media as it applies to you). Probably you want to increase sales. Here are some other possible related goals: 'Touching' your customers, prospects and colleagues on a regular basis Building strong business relationships Developing your reputation and sphere of influence Sharing your valuable information, products, and services Being seen as an expert Growing your fans, followers and blog readership Keeping up with your competition These all may well be good reasons to have a newsletter. The ones that are most important for you will depend on what type of business you have, how long you’ve been in business, what your competitive situation is, and more. You should be able to pick 2-3 goals to specifically focus on - then match your content to those goals. (It's simple logic, but sometimes we forget.) For example, if building your reput...
Keep reading »

Content Ideas for Consultants - Getting Started (Part 1)

Image
Just this week I heard it again: “If I start a newsletter, what would I put in it?” While I can think of lots of content ideas for just about any business owner I meet, it’s not so easy for everyone. In fact, it wasn’t always easy for me either. It gets easier, and you get better, with practice. For consultants, there’s an added bonus to spending time creating marketing content and that's learning . Benjamin Franklin said, “There is no better way to learn than to teach.” Sharing valuable content is teaching and, when you’re creating content for your blog or newsletter, you’ll also be doing research, checking assumptions, and developing opinions . If you’re a new business owner, or new to developing content, finding a place to start might feel like picking a needle out of a haystack. In this series of posts, I'll explain how to get started and accomplish other goals, too. Build Your Confidence Since confidence comes from writing about what you know , start with crea...
Keep reading »

Top 10 Strategic Benefits of an eNewsletter

Image
Is email marketing an untapped component of your marketing strategy? Here’s what an eNewsletter can do for you. It can... Enhance your reputation. Increase lead generation. Provide invaluable information about who is interested in what, so you can follow up with contacts in a more strategic way. Be a very cost-effective communication channel with your clients, customers, colleagues and prospects. Quickly identify obsolete contact information, so you know to re-connect to get an update. Leverage your other marketing efforts: website, social media, blog, etc. Provide immediate measurable results. Give your contacts the opportunity to easily and immediately interact with you. Provide a higher response rate because it is being sent to a receptive audience. Be more cost-efficient and environment-friendly than a printed newsletter - no printing or mailing costs.  Which of these benefits are important to you? Click to Tweet this Article
Keep reading »

Make Sharing Easy

Image
example of sharing buttons I'm such a critic - an enewsletter critic that is. Of course, critiquing other newsletters is partly how I get better at my job. I'm often disappointed when I receive a newsletter or promotional email that doesn't give me buttons for easy sharing, especially when it's something I want to share. In many cases, with the amount of information to read these days, I will shrug and move on. I would have shared the information but the sender turned it into a job. Another job I don't have time for in my already busy day. How often do people shrug because they can't share your information easily? Think about your own activities, what encourages you to share? And how easily do you give up? Click to Tweet this Article
Keep reading »

I Haven't Been Walking My Marketing Talk

Image
If you've been in a classroom with me or even chatted over coffee, you'll have heard me say something like, "You just have to start somewhere and then it'll be easier to keep going and trying new things." Of course, I'd be talking about some aspect of online marketing - likely newsletters, blogging or social media. It was a rude awakening to realize I haven't been doing that myself lately. I've gotten into a rut with my own marketing. And that's sooo not good. Complacency snuck up on me. When I give advice to others, I have to be an example too, so I'm super conscious of maintaining a somewhat regular blogging schedule and showing up in inboxes and on social media consistently. Occasionally I pat myself on the back for doing a good job. The problem is, I haven't changed the platforms I'm using in a long time. Platforms are tools in the marketing world to help us achieve our goals . They can get stale or the tactics for using th...
Keep reading »

If you can’t do it all…

Image
I have to admit, I’ve been guilty of using social media to stay connected. Oh yes, I know there’s a whole relationship-building aspect that I’m missing out on big time. The value of social media tools really struck me this weekend as I checked in on my website stats. On Thursday evening I had updated the events listing on my website. Instead of simply posting this on my LinkedIn profile as usual, I decided to post it to a few of the LinkedIn Groups of which I’m a member. Look what happened to my website page views: So a few people visited my website -- what does that really mean? Well, here’s what else happened: 4 complete strangers subscribed to my newsletter A few thank-you’s were posted in the groups 3 complete strangers emailed thanking me and complimenting me on my website 5 new LinkedIn connections Increased views of my LinkedIn profile 3 new Twitter followers And I’m betting there will be at least one nice chat over coffee yet to f...
Keep reading »

Supercalifragilisticexpialidocious

OK, so you might need 34 letters to say "I feel good!" in some circumstances. But I can't ever imagine needing 340 words to say "expect glitches". A client of mine received this email below from an online service provider. No, you won't want to read it anymore than she did. Want to know the short version? Scroll down. Salesforce.com is committed to providing a highly available service to our customers. We are committed to continued investments to increase the overall uptime of our service, to deliver optimal value to our customers. With that, we are excited to announce a major advancement in this area for our major releases, effective with our Spring '12 release. W hat is the change? We are happy to inform you that we are improving our major release upgrade process. This improvement means that your organization will be generally available during our major release upgrade windows. Note: The term "Generally Available" means that we are...
Keep reading »

Learning to Pitch Business Ideas

Image
It started with The Dragon's Den, or at least it did for me. Now students are learning it in school. How awesome is that? That's me in the middle at the judges' table on stage in the photo above. I was delighted to be asked to participate in this Pitch 101 competition by NSCC Entrepreneurship  on November 5, 2015. Being able to pitch a business idea has many benefits for young people, among them: These are sales skills . Young people will need to be able to sell themselves when job hunting, sell their ideas in the business world, and perhaps even sell products and services. Doing a timed pitch in front of an audience requires confidence . It might mean failure the first time, but practice leads to self-confidence. It's like networking on steroids . Pitchers have the chance to make connections with organizers, teachers, judges, students and other pitchers. A chance to test ideas before making an investment of time and money. Judges offer advice about...
Keep reading »