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What Name Are You Using?

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This morning I deleted an email from a good friend and past client. I didn't realize it was from that wonderful lady because it didn't show up in my inbox from her name or her company's name. I only dug it out of my trash after deleting because the wording of the subject line seemed familiar. 42% of people check out the sender name when deciding whether to open an email. - source:  https://litmus.com/blog/6-shocking-myths-about-subject-lines My own newsletters, my blog posts and my weekly event list all go out from my own name - Linda Daley - and have for years. I absolutely know that if I suddenly changed the sender name on my emails, to say Daley Progress, my open rate would drop significantly. This is an experiment I don't need or want to try. Personal names often do better as far as email opens go but it can depend on how well you know your subscribers. More importantly, don't switch the sender name once you're well established. You want your su...
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Where To Find Your Best Content Ideas

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"What will I write about this week?" Wouldn't it be great if content ideas popped into your head just when you need them? (Cue the light bulb!) You’ll find the best content ideas amid your daily business activities – but you have to be alert for them... and jot them down. For example, let’s say you… have a discussion with a customer or prospect. Content ideas: a success story, answer a question, describe a service/product, define why you're different, an anecdote, how to solve a problem, local news. receive an inquiry by phone or on Facebook. Content ideas: FAQ, describe a service/product, benefits and features. learn something new . Content ideas: teach your fans, describe the learning process, give a review/opinion, share the source. find a quote you love on Twitter. Content ideas: why you like it, how it's relevant to what you do. do some online research . Content ideas: share what you found, how you found it, what it means to your readers. try...
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Build It and Work at It

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A newsletter is not one of those ‘build it and they will come’ things. It takes work to both maintain and build on each relationship that you (re-)start with each issue. Maintain: Give your readers what they want, not what you want to give them. Deliver VALUE in exchange for your readers' time. Respond to everyone who replies to your newsletter, even if it’s just to say “Glad you enjoyed it.” Build: Add new contacts to build your list. Promote each issue through social media to extend your reach. Make it easy for people to share and subscribe. photo by subsetsum / Flickr Click to Tweet this Article
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Pick a Topic Like You Would Pick an Apple

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Consider how likely you would be to open/read articles with these titles: How to Be a Politician Small Business Marketing Healthy Foods for Everyone Dressing for Work The Benefits of Travel How to Find Any Job How to Be a Millionaire Nothing much exciting... been there, done that. How useful can any of those articles be? First, it would take a really hefty article to cover any of these topics well, and still, it wouldn't be enough. Each of these topics has too much detail to cover in a useful way. Much like we talk about finding a niche for our business, if we apply this to our articles they will be more concise and useful, will draw a more specific readership suited to our business. Also, if we're hoping people will find us through search, broad topics like these won't put us on page one... they've already been done over and over. Think about it like an apple tree. Instead of writing about the whole tree, pick only one apple to write about. Narro...
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Ink It when you Think It

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Do you lose track of your great ideas? I do and I know my clients do, too. I've written before about using an 'idea catcher' . Mine is a notepad but sometimes that's not good enough. Many people have said they get their best ideas in the shower ( here's a tool for that ), while driving or walking, or standing in line. Our ideas are precious but fleeting, and it may not be easy to capture them all in one place. The important thing is to capture them somehow. Handwritten notes : If your notebook isn't handy use the back of a receipt or a napkin. When you eventually write the article, include a photo of your note for visual interest. Typed notes : There are many ways to capture your ideas if you're sitting at your computer. I tend to use Word for lengthier articles or series (kept in a folder called 'content ideas') and I start a draft on my blog for brief articles. Phone or tablet : When you're out and about, use notepad apps, or se...
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How to Publish a Newsletter without Writing

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There are two things that usually keep someone from starting a newsletter. One is compiling their first mailing list. The other is: "But I can't write very well!" There are ways to publish a newsletter without having to do a lot of writing. #1. Come up with the ideas and prepare an outline. Then delegate or hire someone to do the writing for you. #2.   Curate content . That means researching and gathering content from other sources that you then share, giving appropriate credit. This model is used by online publishing empires like Huffington Post and Smart Briefs. Search for content online or set up Google Alerts for your keywords. #3. Solicit content from other experts serving the same target market. Using a model of guest contributors , offer the opportunity for writers to get in front of your audience. Develop systems to attract relevant, well-written content. #4. Use a different medium ; create and include your own photos, graphics, video or audio...
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The Importance of Your Subject Line

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Most people have email boxes that are overflowing and not enough time to read it all. If you are like me, a day out of the office can bring dread when I finally get back to my desk... and my inbox! Your subject line needs to prompt your subscriber to open your message. To avoid spam filters, a quick Google search will unearth lists of words not to use in an email subject line. Getting past the spam filter is just the first step - you still need to encourage your recipient to open your email. Help your subscribers save time with your email subject line. Make your subject line instantly recognizable in their inbox and include the main topic contained within. If they are really busy, they can file it for later reading or delete it without having to take the time to open it. Although they may not read every issue, they will appreciate your effort. Better still, if the topic is of interest to them, they are more likely to open and read it later. Your subject li...
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Prioritizing Made Easier

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Every small business owner knows what it feels like to have a "million" things to do and nowhere near enough time. We are constantly prioritizing, sometimes deliberately and sometimes less consciously. During the past month, I've done a heck of a lot of prioritizing. Some of you may remember the old screensavers where raindrops would run down your screen. That feels like my calendar lately, all the tasks slipping later in the day. Last week I needed to start some strategic planning and knew I needed to get focused fast. On-the-fly prioritizing wouldn't cut it. My marketing hero, Bernadette Jiwa read my mind and came to the rescue. I encourage you to read her article Always, Sometimes, Never for a simple approach to business planning. I hope it helps you as much as it's helped me at a time when a quick way to get focused was critical to making progress. Click to Tweet this Article originally published in the Work Better, Not Harder newsletter May 30, 201...
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Successful Surveys: How to Ask for Information

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You really want to know what your clients think about your business. And getting suggestions and feedback from your subscribers would be a bonus. An electronic survey seems like the perfect solution. The reality is that only some of your close friends and fans will complete a survey because there is something in it for them (helping you). But you likely already know what they think. What's in it for everyone else? Stop and answer that question before you go any further. Ask for only what you absolutely need . The inclination will be to ask a lot of questions. But the more questions you ask, the less likely someone will be to complete your survey. For each question, think about what you will do with the result. If there is no action you will take, don't ask the question. To help whittle down your questions, consider what you would be comfortable asking if you were to do the survey by phone with your best customer. Offer an incentive. Expect to pay to get ...
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Purposeless Learning

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I love learning. It’s one of my favourite things to do. When I retire, I’m going back to university. Usually, I want to learn something because I’ve had a little taste of it and (a) I’m just plain curious or (b) I want to learn it so I can apply it to my work or personal life. I’m one of those people that actually read those thick manuals that used to come with new computer games before I did the install. There was a purpose. I knew what I wanted to do and just had to learn how to apply it. Learn and then apply - the better the learning, the better the application. I’ve been good at it my whole life. This year learning changed for me. I began learning lots of things without really knowing if: I was even interested in the topic I could apply it it made sense to apply it there were any benefits to the learning at all Lately, I’ve caught myself saying to people, “You just have to try it for a while to ‘get it’.” (Can you guess what I’m talking about?) A couple of years...
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