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Make it Easy to Read Online

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A ‘read online’ link allows subscribers to click to view your campaign directly in their web browsers. There are two reasons that you want to include a ‘read online’ link in your newsletter. Most obviously, it’s helpful for subscribers who can't view the HTML version of your email or download images in their email programs. The ‘read online’ link provides a permanent url that you and your fans can use to share your newsletter, now and in the future. You can use this url to link back to your newsletter issue from your website and blog. This link is also a fallback option to social sharing links : readers can copy/paste the url to share on any social media platform regardless of what sharing buttons you include or don't. I receive a weekly newsletter from ColourLovers called Happy Huesday. It’s a wonderful newsletter filled with links to colourful, interesting articles. Every week I want to share it… and can’t. They don’t include social sharing buttons OR a rea...
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Is Your Canadian Small Business Compliant with CASL Yet?

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It's that year - the Canadian Anti Spam Legislation comes fully info effect on July 1, 2017. Wait, before you roll your eyes and click away, read the next paragraph. The average small business in Canada has nowhere near the list size to trigger an investigation under CASL. And the reality is most small businesses aren't yet CASL-compliant... and that probably includes yours (and even mine). There's no need to get alarmed. Here are the 4 most obvious ways businesses aren't yet fully compliant. #1. Subscription process is missing a description of what content the subscriber can expect to receive and how often You don't want to be misleading and you also can't be too vague. Simply "Sign up for my newsletter!" is not good enough. Besides, you want a killer call-to-action ; it makes good sense regardless of CASL. Offering a free download? If you plan to add the contact to your regular mailing list, you still need to say that. #2. Maili...
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How to Write the Introduction to Your First Newsletter

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You want to start strong and the way to do that is to make a personal connection with your readers . While there are many ways to make that connection in each issue, your first issue is where you set up expectations about the value you'll provide. It's often the point at which subscribers choose to stay or go. Here are some things you might want to include: Write your introduction to your ideal client . Acknowledge that this is your first issue and that you appreciate your readers' attention. Tell readers what they'll be getting and how often. Outline the benefits of staying subscribed. If you have added your customers and business contacts to your subscriber list without their express permission, acknowledge that you have done so and why you have. (For example, you might say that they have bought something from your store, or you met at a networking event.) Tell readers that it's easy to unsubscribe via the footer in this and every email. A...
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Your 'Thank You for Signing Up' Page

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A redirect page is a webpage where someone ends up after filling in your subscription form. This is something you have control over and it's worth putting a little effort into. After all, someone has just said they trust you enough to sign up for your newsletter - it's a good time to dazzle them with more of your brilliance and give them some value right away . Here is a screenshot of Anita Kirkbride's redirect page. When someone subscribes to Twirp's newsletter, this is where they end up. Here's why this page is great: It clearly describes what the subscriber signed up for. There's a free giveaway, which was promised in the call to action. There's a link to get immediate value by going to Twirp's blog. Also those cute little Twirplings at the bottom of the screen jump up and down... which made me feel kind of happy to have subscribed. Is it time to take a fresh look at your own redirect page? What is the most important message you want t...
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Proofing Checklist for Error-free Newsletters

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Having prepared and sent over a thousand different newsletters, this is what I know to be true: mistakes happen . There are so many opportunities for error that I still cringe inwardly when I click 'publish'. This checklist gives you an easy way to remember all of the things to check before you click 'publish':  Proofing Checklist for Error-free Newsletters Click to Tweet this Article
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Milestones Mean Business

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I firmly believe that you manage what you measure . Numbers provide context so we know when we’re doing good or not so good. Sometimes we’re not even sure what the numbers are telling us and that requires a little more research and reflection. And sometimes we don’t know what to do as a result of the numbers. Take website stats for example – does anyone really know what to do with those? Reaching milestones - now those are numbers to celebrate! This newsletter is our 50th issue. That’s 250 articles we've shared – almost 100,000 words of wisdom for small business owners from 150 different authors. We hope that you've found some useful and interesting things over the years. Why are we celebrating? Our newsletter has brought us lots of great things. More social media contacts More subscribers = potential clients and referrers Enhanced reputation Improved technical skills Better writing skills - practice makes perfect More pageviews - blog and website More ref...
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Research - What are your Competitors Doing?

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If you've been doing a newsletter for more than a year, it's a good idea to examine your strategy, look at your stats, and implement some positive change. You don't want your email campaign to get stale. Doing that, of course, means generating ideas. One way to do that is to look at what your competition is doing. Are they doing something well that you can expand on? Are they missing an opportunity that you can take advantage of? Is there a chance to collaborate? Take a few minutes to sign up for your competitors' newsletters. Pay attention to the sign-up process, too. photo by HowardLake / Flickr Click to Tweet this Article
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Automation can be Creepy

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If your ideal customer is new to social media, your autoresponder messages might be creeping them out. At one time I had this vision of some big guy hunched over his keyboard poised to pounce on my 'Follow'. If your ideal customer is more tech savvy, they'll recognize an autoresponder immediately. (Really? You expect me to interact with a program?) I liken autoresponders on social media to email spammers . Both are giving their medium a bum rap. A recent Twitter following spree on my part resulted in 16 automated tweets (close to 10% of those I followed). At least I think they were autoresponders. There's the rub. Even if you take time to respond to people individually, now they may assume it's an autoresponder. The legitimacy of your action is lost in the sea of spammers. photo by wnstn / Flickr Click to Tweet this Article
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Feeling Overwhelmed?

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As an entrepreneur, it's often difficult to find time and energy for back burner items like... setting up, figuring out, checking out, gathering new ideas or starting anything new. Particularly when the item is computer-based and it's a sunny summer day! It's easy to get overwhelmed online and stray from your goal. The best approach is to find a small amount of time to do something on your list each week and then put the list away until the following week. You will find it will not even matter if you finish a single task each time. Each short session will add up to accomplishment over very few weeks. My time is Saturday morning with a coffee. A great quote that Mary Jane Copps likes to use is:  "It is the greatest of all mistakes to do nothing because you can only do a little." (Sydney Smith) Click to Tweet this Article
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The Consequences of Creative Isolation

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Buried in a blog post by iContact about the importance of relevant content, I found an interesting little segment about the impact of creative isolation. It's hard to imagine being isolated when we can be online and connected whenever we want. When it comes to writing content, these are the consequences iContact identified: Writing generic copy - this is canned content Going off topic - irrelevant and useless content for the target market Being too clever - impenetrable copy stuffed with industry buzzwords and jargon Staring at a blank screen - forcing creativity doesn't work These things happen to me when I... stop looking at results (what are people reading) am too busy to read articles by other experts am not talking to people in my target market The solution? Do more of these things! photo by bionicteaching / Flickr Click to Tweet this Article
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