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Behavioural Economics and Small Business Marketing​

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After spending my adult life thinking I'm a mostly logical person (and being not so secretly proud of it), I just found out I'm not. And apparently the fact that I think I am is a little irrational. You might think I'd be a little sad to discover this but I'm actually thrilled. A whole new perspective on marketing just opened up because Dan Ariely told me we're all Predictably Irrational . Don't let behavioural economics scare you off. This book is insightful and funny, and a fairly quick read (because I couldn't put it down). I learned a marketing lesson in the first chapter that is so improbable... well, you'll have to see for yourself. It's powerful stuff and I recommend it highly. originally published in Work Better, Not Harder newsletter June 27, 2017 Click to Tweet this Article
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A Few Good Reasons

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"Why do I care if I get along with my co-workers or not?" This bold statement came from a young woman participating in a workshop I was delivering at a Halifax cosmetology school a couple of years ago. It was more of a statement than a question. Oddly, it actually shut me up for several seconds. Not because I didn't know the answer but because I was surprised that she didn't. That day we brainstormed 6 key reasons why getting along with other people is critical to any success. Working together, we can achieve these things that we cannot accomplish alone: More creative solutions. When we bounce ideas off each other, we arrive at better solutions than we would alone. Implementing complex plans and strategies. Because the work can be divided, together we can tackle complex projects more effectively than we can alone. Learning from others' skills and experiences. When we work with others, we also learn from others. Endurance. If one person is resp...
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Remember Your Audience

Keeping blog content relevant to your target reader is a key factor in blog success but can easily get lost in our rush to get everything done. One way to slow down and remember your audience is to sit quietly at your keyboard for even a minute or two, just before you compose your post, to think about the topic you are addressing in terms of your target reader. Once you place yourself in your reader's chair, it becomes easier to write specifically to them. This short moment of meditation will absolutely increase your focus and build your blog success. Keeping your posts relevant, interesting and helpful will have your readers returning for more. Click to Tweet this Article
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"But I don’t want to spam my friends!"

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Overheard at a networking event: “But I don’t want to spam my friends.” An excellent sentiment! But if you think your friends would consider your newsletter to be spam, what does that say about your content strategy ? The solution to avoid sending spam is simple. Figure out what your friends (and customers and prospects and colleagues) will find interesting or useful and give them that. You're right. Your friends don’t want spam – so give them something better. Click to Tweet this Article
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Picking and Choosing

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I am often talking about the value of networking and the importance of online strategy and social media engagement. The most common problem people express to me in these conversations is... "How do I engage without being a bother?" This question used to confuse me. I would talk a LOT about value in what you offer, when I answered. In other words, if you are offering value, how could you be a bother? What I have come to realize is that this questions is not always driven by the content or volume of an individual poster. It is often about the volume of content online in general. People are feeling overwhelmed. The solution? Approach online the same way you do any other network development. Find the posters that are putting out consistent value. The ones that are wrapping up the best of the week, vetting content and connecting with their readers. If they are answering, participating and putting out real value, you have found a literal goldmine. Choose who you f...
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Watching, Learning and Stopping

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A client recently wrote in her newsletter about how reducing her social media presence over the past few months hasn't impacted her sales results. Here's what Natasha said: As the weeks and months fall away, it's glaringly obvious to me how I can let go of social media marketing, no matter how reluctant I feel about doing that. While social media serves its purpose for branding, researching, and relationship building, my business isn't suffering from a current lack of participation on certain platforms. Phew. Something OFF the list for a change. Since Natasha shared that, I've been paying attention to a lot of things I do and questioning whether they're benefitting my business. And so, I'm doing a little experimentation to see what happens. What can I stop doing that isn't contributing to my bottom line? How about you? Click to Tweet this Article
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5 New Strategies to Supercharge your eMail Marketing

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If you've been publishing a regular monthly newsletter, you already know the benefits of reaching out to your contacts. You've invested time and money to build your readership and your reputation. You've provided value consistently and people have come to look forward to your newsletters. It’s time to crank it up a notch and send more emails. You've earned it. The 5 strategies listed below weren't invented by me but some of them may be new to you. Or perhaps you've rejected them in the past and it’s time to think again.  The goal of implementing these ideas is to ‘touch’ your contacts more frequently than you are now. There are other advantages built into each one as well. 1. Create and promote a new free resource. Make it amazing. Make it better than any other resource you've ever created. Make it something people would pay for. Give it away with no strings attached. Am I suggesting you give it away without getting an email address in return? Y...
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Paper Counts

The paper you use when providing printed documents to contacts and clients is a big deal. Well, I should say that it's a big deal only if you use the right paper. It's a non-issue if you use plain old 20lb. paper and it's a real detriment if you use cheap photocopy paper. I have had a lot of people comment on my paper over the years and many have said it's an important part of my brand. Not only does quality paper look good, but it also feels good to the touch - it engages other senses - which makes it (and you) memorable. I think it also says that the person you're giving it to is worth the extra cost and effort. The environment: I try to compensate for my excess by recycling all the paper I print for my own use. Once done with, paper gets flipped over and used again. I had read that this isn't good for your printer but I just retired a printer after doing that for 11 years - can't ask for a printer to last much longer than that! (I also b...
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Combine Networking with Research for Killer Content

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Looking for a unique and easy content idea for your blog or newsletter? It will even improve your networking at the next event you attend. Think of a survey question where the answers of many people will give you market insight . Make sure: The results will be useful to you in understanding your market. The results will be interesting to your readers, and perhaps be useful to them, as well. The question is simple and can be articulated easily in a networking setting. The possible answers are easy to record so you can tally them up later. Here are some examples: I might ask, "How often do you send out a regular email newsletter?" My article might be something like: 45% of Small Business Owners Surveyed Don't Send Out Newsletters , with the results of the research (and how it was gathered) within. A health coach might ask, "How many times during a week do you skip breakfast?" His article might be something like: Skipping Breakfast is Rampant Among ...
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Guest Post: 10 Ways to Figure out What to Write on Your Blog When You Don’t Know What to Write on Your Blog

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Frances Leary When I saw this blog post by Frances Leary, I immediately asked her if I could share it with you. Frances is owner of Wired Flare , specializing in SEO, Internet Marketing & Social Media for franchises and organizations in Canada, the U.S. and Europe. While she's blogging about blogging, all of these tips below work for newsletters as well... We've all been there. Complete brain freeze.  The only problem? You need, need, need to get this blog article out STAT. You've already pushed it to the last minute, and you’re down to the wire. It simply can’t wait.  So you’re in a predicament. What do you do?  Truth be told, we often find ourselves in this predicament, and when we’re in it, these are some of the things we do…hopefully they can be a starting place for you, too. Tell a success story – Think of moments big or small that have happened in your business recently that can be a celebration. Did a client give you a pat on the back? Can you gi...
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