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Old Tech for New Content Ideas

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File cards - yup, I've been walking around with a few in my purse, wrapped in an elastic band. File cards are fantastic for catching your great content ideas , and here's why: Small size - less space than a notebook and no bigger than a cell phone Entertainment - can keep you occupied while on the bus or waiting at a coffee shop Transportable - featherweight, fits in your back pocket Skins/cases are cheap - you can change the colour of the elastic band whenever you want Expandable - easy to add notes or do a quick outline Customizable - different colours, lined or unlined, different sizes, add star stickers to your best ideas Recyclable Plus they enable creativity . When you're frustrated, throw them up in the air. Examine how they land to see unexpected connections. This is a tactic of Sue Grafton's private detective Kinsey Millhone ... and it works for content, too. Click to Tweet this Article
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How Long should a Newsletter be?

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@DaleyProgress How long should a newsletter be in this day and age? — Lino (@LinosVersion) December 5, 2013 The ideal answer is: as long as it needs to be to give value. The real answer is: it depends. Here are some of the things it depends on: Frequency Typically, the more often you send your newsletter, the shorter it will be. In my experience, though, that tends to be a function of the work involved with preparing it. Is there such a thing as providing too much value? Goals If one of your goals is to build your reputation as an expert, your newsletters will need to include a fair bit of content in the form of original articles (or images). If you have well-defined goals, these will always help you decide what to include and what to leave out. When in doubt, ask yourself if any of your goals are being met by the content you’re considering. Your commitment The perfect strategy is to put out as much amazing content as you can. Your actual strategy will depend...
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Don't Leave Them Wanting More

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Whenever you or I read something that we like, often a “What’s next?” comes to mind. I’m frequently cautioning about using calls to action strategically and not having so many that they become distracting. The other end of the spectrum would be not having a call to action at all. When someone is done reading your newsletter, make sure to give them something that answers the “What’s next?” question. Our planning worksheet can help you prioritize your calls-to-action. Click to Tweet this Article
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The Speed of eMail

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When I sent out my last newsletter, almost 400 people opened it in the first 2 hours. If you need to reach a lot of people fast and at the same time, email is definitely the medium of choice. For one thing, sending an email is faster and easier than phoning 400 people. (My jaw just clenched in horror!) And broadcasting a tweet or Facebook post is not the same as putting a message in someone’s inbox; it’s hit or miss. Direct mail is costly and the results are minimal. Some say the ROI on email marketing is over $40 for every $1 spent. I haven’t gotten those results for myself (yet) but I have seen some very quantifiable successes . For example, it’s easy to calculate your ROI when selling event tickets. Let's say you spend $300 to sell $6000 worth of tickets, which is a pretty darn good return. More to the point, consider if - and how - you’ll sell all those tickets if not by email. One of the big benefits of email over other options - the phone, social media, snail ...
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The Anti-spam Revolution

There’s a bit of a kerfuffle lately about the new Canadian anti-spam regulations (CASL) . Organizations are busy pushing out emails asking us to re-opt-in to their mailing lists before July 1st. Are you wondering what it’s all about? Or are you ignoring it, hoping it will never impact you? As a small business owner, you should know the basics because, unless you plan to stop doing emails, text messages, and social media posts, your business communication is regulated by the new law. It’s not just about these enewsletters. First, only commercial electronic messages (CEMs) fall under the regulations. Your message is a CEM if it encourages participation in a business transaction or activity, regardless of whether there is an expectation of profit . Many emails, texts, and social media posts sent on behalf of your business are going to be CEMs. Now you know that you need to know. Read my blog post CASL Basics for Small Business for a quick overview. You can find lots of information ...
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One Word for 2019

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Reflecting back on this past year, the first thing I realized is that I didn't define a 'One Word' for 2018. That's because, as 2017 was rolling over to 2018, I was busy building a website and working hard with colleagues to launch Social Media Day Halifax 2018 . The word I feel like I used the most in 2018 was SMDH - the acronym and hashtag for the conference. It was a year of teaching, learning, brainstorming, strategizing, planning, collaborating and designing. Some highlights: Taught an 11-week program for small business owners funded through Labour and Advanced Education Nova Scotia. Starting January 2019 I'll be teaching another similar program. Collaborated to successfully launch the Social Media Day Halifax Conference, an annual learning experience for anyone working in a marketing role. Created and launched the 100 Days of Marketing online program. Enhancements and more versions are planned for 2019. Started exciting project work with the GreyLit....
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Requesting a Testimonial

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You might be surprised at how many small business owners don’t collect testimonials on a regular basis. When I ask clients for testimonials to put on their newsletter, brochure or website, there is often a big scramble to start gathering them. I was like that too, till my marketing guru Debi Hartlen MacDonald set me straight about it a few years ago. What do testimonials do for you? Provide social proof Position you as the expert Answer questions that your prospect has about working with you, even though s/he may not ask outright There are two activities you can undertake: 1. Put a process in place to collect testimonials as part of your sales process. For example, when I send an invoice, I request a testimonial at the same time. Using an online app like LinkedIn  makes it easy. When you receive testimonials, keep them all in one place. Copy them into a text document and keep them in a folder. Or immediately post them to your website and make that your collect...
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eMail Productivity: Automate Course Certificates

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If you're a teacher or trainer, you've likely struggled with the process of providing Certificates of Completion (or Certificates of Attendance and such) to your workshop attendees. Using a Word template, your process might be something like this: prepare your spreadsheet for a mail merge, complete the merge, convert each .doc to .pdf, print, fold, mail merge the envelope addresses, print labels, affix to envelopes, stuff envelopes, lick stamps, run to the post office. Even if you're paying someone to do this for you, it's pretty labour intensive and prone to error. Add the cost of printing and postage, and providing certificates isn't cheap. Consider using your bulk email application , such as iContact , to automate this process. There is a little set up involved but, once it's done, it's quick and easy to use. How to set-up your certificates: First design a certificate template in your email application. You can do this in much the same way as you...
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What's Black and White and Read All Over?

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OK so the joke is ancient... and really only works when spoken. The answer has even changed - now it's news letter instead of news paper . But people are still reading, and more than ever. Whether you choose informational or promotional marketing or both, you're missing opportunities if you're not using email to market your small business. B2B: Email is the third most influential source of information for B2B audiences, behind only colleague recommendations and industry-specific thought leaders. ( source ) B2C: 80% of retail professionals indicate that email marketing is their greatest driver of customer retention. ( source ) If you're going to invest time and money in email marketing, you want to step out strong. Feel the pressure to get it right. Here's a checklist to help you gauge your readiness. originally published in Work Better, Not Harder newsletter October31, 2017 Click to Tweet this Article
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Great Learning Option from Your Local Library

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Have you ever searched for a course on a specific subject online? How do you know which course is better than another? It can be hard to choose and expensive to find out you were wrong. I was asking a WordPress consultant what she recommends for WordPress training and I found out something even better. Apparently lynda.com is the best place to go for just about any technical training. This is because of the way they rigorously curate their content. Good to know. Even better, though, was finding out that I can access lynda.com for free because I have a library card. Just log into your local library's website and you should find access to lynda.com in the learning section. (Here in Halifax, check this link .) Click to Tweet this Article
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