Sudden Appearances and Why They May Not Work


Have you noticed a sudden flurry of emails recently? Here are a few examples I've received:

The nail technician who I haven't heard from since before the pandemic suddenly shows up telling me she's open for appointments. But not a word earlier about the interruption of service.

The leadership consultant who I also haven't heard from since before the pandemic shows up with a newsy, here's-what's-been-happening-in-my-world email that didn't even ask how I'm doing. This was followed by an email every two days to promote her new program.

And then, there are those people who have been collecting email addresses via online forms for years but have never sent a newsletter... until now. I've been hearing from people I'd long forgotten about.

It's not suddenly a good idea to be sending newsletters! It's been a good idea for a long time.

Respect your subscribers. Realize they are real people. Have an ongoing relationship with them. Give them something of value and you will get their loyalty in return.

Click to Tweet this Article

Comments

Post a Comment

Popular posts from this blog

Your 'Thank You for Signing Up' Page

Image
A redirect page is a webpage where someone ends up after filling in your subscription form. This is something you have control over and it's worth putting a little effort into. After all, someone has just said they trust you enough to sign up for your newsletter - it's a good time to dazzle them with more of your brilliance and give them some value right away . Here is a screenshot of Anita Kirkbride's redirect page. When someone subscribes to Twirp's newsletter, this is where they end up. Here's why this page is great: It clearly describes what the subscriber signed up for. There's a free giveaway, which was promised in the call to action. There's a link to get immediate value by going to Twirp's blog. Also those cute little Twirplings at the bottom of the screen jump up and down... which made me feel kind of happy to have subscribed. Is it time to take a fresh look at your own redirect page? What is the most important message you want t...
Keep reading »

Guest Post: 10 Ways to Figure out What to Write on Your Blog When You Don’t Know What to Write on Your Blog

Image
Frances Leary When I saw this blog post by Frances Leary, I immediately asked her if I could share it with you. Frances is owner of Wired Flare , specializing in SEO, Internet Marketing & Social Media for franchises and organizations in Canada, the U.S. and Europe. While she's blogging about blogging, all of these tips below work for newsletters as well... We've all been there. Complete brain freeze.  The only problem? You need, need, need to get this blog article out STAT. You've already pushed it to the last minute, and you’re down to the wire. It simply can’t wait.  So you’re in a predicament. What do you do?  Truth be told, we often find ourselves in this predicament, and when we’re in it, these are some of the things we do…hopefully they can be a starting place for you, too. Tell a success story – Think of moments big or small that have happened in your business recently that can be a celebration. Did a client give you a pat on the back? Can you gi...
Keep reading »

REAL Twitter Users Don't Schedule Tweets

Image
PHOOEY on that, I say! I’m tired of hearing that to use Twitter ‘properly’ you have to be there to have conversations. Apparently some people have no problem being there 16 hours a day. Those are the Twitter divas… the ones who look down their noses at the rest of us who can only spare a half hour a day from our busy schedules to have these deep conversations. They’re also the people who have found a way to make money by being on Twitter. Or they’re unemployed and have nothing better to do with their time? Anyone with a REAL job surely can’t spare all that time. These Twitter divas assume that the rest of us are there for the same reasons they are. And if we’re not, maybe we’re supposed to be somewhere else? See, not everyone I want to connect with is on Twitter during that specific half hour I can spend there every day. Even if I spend 2 half hours, I’m still not going to reach very many people. Let’s get real. How many people can you have deep conversations with in a half hour ...
Keep reading »

Social-Media-Friendly Blogging

Image
You've just finished editing (and proofing!) your latest blog post. You pause for a mental happy dance, then you click Publish. Ahh. And now the rest of the work starts. Because, of course, you need to let people know about this new useful and interesting article you've just laboured over. You'll want to share your new article out on your social media feeds multiple times, especially when it's new, and then tapering off over the coming months. And to be efficient about it, you'll want to schedule all of those posts now. So let's start writing the text for those social media posts. What will tease people into clicking and reading? (I'm not talking about lying; teasing is good marketing.) You can write your teaser from scratch. But the fastest thing is to do is to copy text snippets directly from your blog post. That is usually what I do for my own posts. And it's often when I realize I could have done a better writing job. I could have writ...
Keep reading »

Don't Leave Them Wanting More

Image
Whenever you or I read something that we like, often a “What’s next?” comes to mind. I’m frequently cautioning about using calls to action strategically and not having so many that they become distracting. The other end of the spectrum would be not having a call to action at all. When someone is done reading your newsletter, make sure to give them something that answers the “What’s next?” question. Our planning worksheet can help you prioritize your calls-to-action. Click to Tweet this Article
Keep reading »

Successful Surveys: How to Ask for Information

Image
You really want to know what your clients think about your business. And getting suggestions and feedback from your subscribers would be a bonus. An electronic survey seems like the perfect solution. The reality is that only some of your close friends and fans will complete a survey because there is something in it for them (helping you). But you likely already know what they think. What's in it for everyone else? Stop and answer that question before you go any further. Ask for only what you absolutely need . The inclination will be to ask a lot of questions. But the more questions you ask, the less likely someone will be to complete your survey. For each question, think about what you will do with the result. If there is no action you will take, don't ask the question. To help whittle down your questions, consider what you would be comfortable asking if you were to do the survey by phone with your best customer. Offer an incentive. Expect to pay to get ...
Keep reading »

Avoid Marketing Emergencies by Planning Backwards

Image
I've joked to friends that no one ever needs to reach me in a hot rush because there are no marketing emergencies. In fact, there are some things that might constitute an "emergency" (Sheldon quotes), such as a website going down or an app not working so a deadline can't be met. And a real-life crisis can certainly impact business (such as a pandemic!). These are things we have no control over but they can have a steamroll effect. Other things we may think of as emergencies can often be prevented by planning. And backward planning is an essential tool for marketing. Here's an example... Anyone who's worked with me to start a newsletter knows that one of the first questions I ask is, "When do you want your first issue to go out?" From there, I work backwards to schedule all the activities leading up to that date. A few months ago I started working with a new client, Carli, who decided that she wanted her newsletter to go out on the third Friday each...
Keep reading »

Protect Your Copyright in Your Creations

Image
(guest post by Corinne Boudreau) The reason you as a business owner or leader should care about copyright is that it protects your intellectual assets, which are an important piece of growing and scaling your business. Think licensing, franchising and creating an online brand. The points below summarize the main things to understand on copyright: What is copyright? - Copyright is the legal ownership and right to copy and reproduce "works" as these are defined in the Copyright Act, a Canada wide piece of legislation. Works include literary, dramatic, musical, artistic and products of digital technology. Literary works include books but also websites, blog posts, presentations and proposals. Fixed and Original - The creation must be in a fixed, tangible format to be protected (not an idea), and must be original and not copied. Timeframe - A work is protected on its creation in a fixed, tangible format and lasts for the life of the author plus 50 years. After that...
Keep reading »

The Difference Between Editing and Proofing

Image
We often use the words editing and proofing interchangeably but there is a significant difference. If you're not aware of it, you could be failing at both. Editing is big picture or 'zoomed out'; proofing is detailed or 'zoomed in'. Editing is about the overall structure and flow of the article. Are the introduction and conclusion supported by the content in between? Are the paragraphs organized well? Is it easy to read and digest? Are the sentences structured well? When you're reading something and you have to pause to reread a line - that's a signal that editing is needed. Proofing is about grammar and spelling and punctuation. It's often about the little words, like 'of' instead of 'if'. And about missing words, like 'the' or 'an'. It's hard to proofread our own writing because our brains follow the same pattern as when we typed it. Reading out loud, or printing to proof with paper and pencil, are both good...
Keep reading »

How Do You Know If What You're Doing Is Working?

Image
If you aren't looking at statistics at all, how do you know if your online marketing efforts are paying off? You don't need to have a complex Google Analytics set-up to keep an eye on trends. Yes, hard numbers are good to know but trends give you strategic information. Anita Kirkbride and I used a similar chart to the one above when we presented at BlogJam 2015  - back then the top line was 9,000 pageviews per month instead of 20,000. I can tell you exactly what I changed at key points (at Anita's urging) which had a direct effect on my blog readership: June 2011 - I started using social media. September 2012 - I started blogging more and sharing posts more frequently on Twitter, in particular; results were obvious by December . December 2013 - I started posting daily enewsletter tips on Twitter and LinkedIn. 2nd half of 2016 - I started posting daily newsletter tips on Google+. I've tried lots of other tactics, too - some have contributed in little ways...
Keep reading »