Loyalty isn't Instant

I've been keeping an eye on our blog because I know I’m approaching 250 articles and I want to celebrate that milestone. I've been feeling pretty good about that. Four years of consistent blogging is an accomplishment, don’t you think?

Jessie Toope stands by the Girl Guide monument in Bowring Park in this 2010 photo.
Jessie Toope by Girl Guide monument in Bowring Park 2010.
Now, here’s some perspective. I just finished reading this article in The Telegram (St. John’s, NL) about my aunt who recently passed away. Among her many other accomplishments, she wrote the Guiding column for The Telegram for 50 years (starting the year I was born). During that time, she wrote over 2000 columns! (The link above includes her last column.)

In a world where we now seem to measure success in months and even weeks, 50 years and 2000 articles seems rather daunting.

I have seen, though, what a long term consistent approach can do for a small business, at least as far as newsletters and blogging go anyway. When you demonstrate your loyalty to your readers by being consistent over time, they become loyal in return. Once you have loyalty, you have fans. Doesn't every small business want fans?

 originally published in Work Better, Not Harder May 15, 2014

 Click to Tweet this Article

Comments

Post a Comment

Popular posts from this blog

3 Questions That Need Answering: Lessons Learned From My Lunch and Learn

Image
(Guest post by Mike Tanner) I recently (like, earlier today) had the pleasure of speaking to a room full of close to 50 people on a topic near and dear to my heart: podcasting. Now I’m not going to sit here and give you a recap of that talk. If you want the VERY basic details you can find them on my website but you’ll never recapture the magic that we all shared in that room that day... Instead, I’d like to talk about three questions that I was asked during the talk and how they relate to running your own business, podcasting or otherwise. How Much Do You Charge Someone To Sponsor a Podcast? Pricing is complicated. It’s a fact. Ask anyone who does consulting or coaching or training or anything where there’s not a defined cost or supply and demand issue, and they will tell you that pricing is one of the most difficult things to figure out. Whether you’re trying to figure out how to price your course or how much to charge for web copy or how much to charge a sponsor to be a...
Keep reading »

Use Linked In to keep your Contact List Up-to-date

Image
You can export your connections from Linked In and import them into your Outlook address book or other contact list database.  On the MY CONNECTIONS page, in the bottom right corner, click on EXPORT CONNECTIONS.  Follow the directions to easily create a spreadsheet of all your Linked In connections.   Click to Tweet this Article
Keep reading »

Perpetual One-question Survey = Evergreen Content

Image
You and I both know it can be a lot of work to keep the content machine going - blogging, email marketing, social media and more. When I find an idea I can execute in 15 minutes that will give me social media posts and blog content (plus market intelligence) for years, I'm all over that. It's easier to explain if I give you an example - here's my own one-question survey: What is your content creation stumbling block?   Why run a one-question survey? You get market intelligence which is a fancy way of saying you can find out about your target market's problems, or preferences, or habits, or whatever you want to find out. I was curious to know what it is about blogging that people struggle with the most because I want to write articles that are helpful. You get three kinds of content: Calls-to-action to get people to complete your survey - on social feeds, in your newsletter, on your blog, in your email signature, and so on. Sharing the results periodically - on social...
Keep reading »

Your Marketing Made Easy

Image
We have a LOT of options when it comes to our online marketing. The choices can be staggering, often leading to no action at all. Yesterday I had the opportunity to participate as a facilitator at the Your Marketing Made Easy conference in Regina, SK. 10 facilitators, 16 workshops - covering topics like social media, blogging, email marketing, SEO, event marketing, web usability, and so much more. It was a fun and inspiring day! My only regret is that I didn't get to attend many of the workshops put on by the other facilitators. photo by  Alvil Tayco on Twitter Click to Tweet this Article
Keep reading »

Slice Words to Save Money

Image
If you're beating around the bush, you're wasting time and possibly money. Neil Everton of Podium Media and Communications Coaching suggests we look at our writing with a critical eye and ask: "Am I prepared to pay $1 for every word I've written?" Unproductive words and phrases abound. I've written before about wimpy phrases to avoid ; here are some slightly pretentious ones to also slice out. “Due to the fact that...” Use “because” at the beginning, or rearrange the sentence to use it in the middle. “For the most part...” Eliminate this one completely without changing your meaning. “In my opinion...” Use “I think” or eliminate it all together. I'm already expecting your opinion if I'm reading your writing. “On a regular basis...” Save $3 here by using “regularly” or “always” at the end of the sentence instead. “The first step is to...” Chop out 4 words and simply use “first”. Using more words doesn't mean you'll get read...
Keep reading »

Count your Contacts: In or Out?

Image
I get it... this anti-spam stuff is onerous and complicated. So you might be thinking that you’ll send your current subscribers a consent request just to be safe. It can’t really hurt anything, can it? Safe, not sorry, right? This is a situation where safety has a significant price tag. Here is an example to show how your current email marketing efforts will be impacted. Let’s say you have a list of 1000 subscribers . (Keep in mind that you may already have express consent from some of them.) We’ll be generous and say you get an average open rate of 25% (industry average is 20%). That means that 250 people open your newsletter, but not always the same 250 people. Out of those 250 who open your email, how many do you think will opt-in? Statistics (and my experience) show that it will be about 30% - in this case, 75 people . With one swift move you've reduced your mailing list from 1000 to 75. Will you continue to publish a newsletter for 75 people? And what about...
Keep reading »

Resist the Urge to Ask

Image
Received this message on Facebook : What is your opinion about sending this kind of email below out? I am on the fence. (I've changed the name on their signature and company for privacy.) "Hi Natasha, We are doing a little organizing and noticed that it's been a while since you have opened any emails or shown any activity via the "XYZ" email subscription. No worries! We value your time! We just want to be sure we are bringing good vibes to the online community whilst not pestering anyone with unwanted emails. Are we bothering you? If you don't want to receive any future emails from us you can click here to unsubscribe from the mailing list. No prob. If you do want to receive these emails then you simply need to do nothing. Keep on keepin' on. Find What Feels Good. Love, A" Consider this: If the motivation for sending something to your list is personal, think twice.  Always give something of value - this email doesn't do that. Your emai...
Keep reading »

The Difference Between Editing and Proofing

Image
We often use the words editing and proofing interchangeably but there is a significant difference. If you're not aware of it, you could be failing at both. Editing is big picture or 'zoomed out'; proofing is detailed or 'zoomed in'. Editing is about the overall structure and flow of the article. Are the introduction and conclusion supported by the content in between? Are the paragraphs organized well? Is it easy to read and digest? Are the sentences structured well? When you're reading something and you have to pause to reread a line - that's a signal that editing is needed. Proofing is about grammar and spelling and punctuation. It's often about the little words, like 'of' instead of 'if'. And about missing words, like 'the' or 'an'. It's hard to proofread our own writing because our brains follow the same pattern as when we typed it. Reading out loud, or printing to proof with paper and pencil, are both good...
Keep reading »

Tweet to Promote your Newsletter and Blog

Image
Sure you're doing lots of writing, but is anyone reading it? Social media is a great way to promote your newsletter and blog to get more reading and more subscriptions. Particularly on Twitter, you could post a different call-to-action as often as daily. And with the new saved templates functionality in Hootsuite, you can create them once and then schedule regularly. I've created this Excel spreadsheet with some newsletter promotional tweets already composed. You will need to fill in the blanks and make them your own, but it's a starting point. With a little more tweaking, you can also use these tweets to promote your blog. Note : Keep in mind that Twitter now counts all links as 20 characters regardless of actual length. photo by TPorter2006 / Flickr
Keep reading »

Good Marketing Practices Wear Out

Image
Is this you... ? When you watch TV, you can't wait for the ads. On YouTube, you let every ad play fully. You open your email inbox eagerly every morning, anticipating all the emails with this week's sales or next week's webinars. You read the newspaper for those big black and white ads. You check out every promotional link that Google places in your search results. You go for the ads first when you log into Facebook. You're entranced by the billboards on the Bedford Highway. So, is this you? No? It's not anybody . There is no one eagerly anticipating your sales pitches. (Your mother doesn't count.) We keep on doing these things, even without an eager audience, because they work sometimes. That perfect timing, or perfect graphic, or perfect wording, sometimes gets people's attention. So we keep doing what works sometimes. Eventually, though, what worked sometimes starts to work even less frequently . As more and more marketers adopt the same st...
Keep reading »