Do what Feels Right to You

photo by tempophage

I had what I thought were a couple of smashing ideas for the newsletter design for a new client. She politely declined.

Of course, I asked, "Why?" (I must have been a real challenge at age 4.)

The discussion that ensued was insightful and interesting and helped me to understand my client's brand, image and personality so much better. Sometimes 'bad' ideas lead to great things.

The lesson here? When someone you're working with throws out an idea that they're obviously excited about, don't jump on the bandwagon if it doesn't feel right. Stand up for what's authentic to you, right there, on the spot.

Also, embrace the opportunity to explain your position so that everyone can get on the same page. That is how relationships are built.
 

Comments

Post a Comment

Popular posts from this blog

Take the News out of Newsletter

Image
I'm campaigning to rename 'newsletter', but I know it will take Google forever to catch on. Do you sign up for newsletters in excited anticipation of getting company news ? I didn't think so. Granted a newsletter can be a great source of industry news if it's timely. But that's only one strategy. The main goal of your newsletter strategy should be to provide value. Useful + Interesting = Value No 'news' in that equation. How about... ? valuemail infomail infoletter useletter Whatever you call it, don't make it all about your company news. Give people a better reason to subscribe. Click to Tweet this Article
Keep reading »

Are You a Poet and Didn't Know It?

Image
Work is especially fun at this time of year because I'm busy putting together holiday ecards for clients. After a few, though, the messages of joy and peace start to become a tad lacklustre. And then Lea Brovedani sent me the message to go into her ecard. It wasn't till I started formatting it that I recognized it as a poem. Then I giggled because I realized Lea had written it. You see, Lea is all about teaching others to be more trusting and trustworthy. Here's the first verse (she said I could share with you): It's time for carols and some snow, Time for being on the go. Take a moment, and don't be fussed, To show thanks to those you love and trust. When I congratulated Lea on her winning message, she gave me this tip: "I went on a website for Christmas messages, found one I liked, and adapted it so it was my message on trust." "Hmm, I have to try that," I thought and started Googling. I have to say Lea's message about trust is m...
Keep reading »

Feeling Overwhelmed?

Image
As an entrepreneur, it's often difficult to find time and energy for back burner items like... setting up, figuring out, checking out, gathering new ideas or starting anything new. Particularly when the item is computer-based and it's a sunny summer day! It's easy to get overwhelmed online and stray from your goal. The best approach is to find a small amount of time to do something on your list each week and then put the list away until the following week. You will find it will not even matter if you finish a single task each time. Each short session will add up to accomplishment over very few weeks. My time is Saturday morning with a coffee. A great quote that Mary Jane Copps likes to use is:  "It is the greatest of all mistakes to do nothing because you can only do a little." (Sydney Smith) Click to Tweet this Article
Keep reading »

Your Marketing Made Easy

Image
We have a LOT of options when it comes to our online marketing. The choices can be staggering, often leading to no action at all. Yesterday I had the opportunity to participate as a facilitator at the Your Marketing Made Easy conference in Regina, SK. 10 facilitators, 16 workshops - covering topics like social media, blogging, email marketing, SEO, event marketing, web usability, and so much more. It was a fun and inspiring day! My only regret is that I didn't get to attend many of the workshops put on by the other facilitators. photo by  Alvil Tayco on Twitter Click to Tweet this Article
Keep reading »

List Size Matters

Image
While enjoying coffee with a client last week, we talked about the challenges of selling training programs strictly by email advertising. Doing some quick mental math, we figured we'd need a list of 100,000 minimum to have any small chance of success. Building a large list is no easy task and to do it fast would require buying or renting email lists, or scraping email addresses off the web. I'm not very comfortable with either of these list building tactics, however, "quantity" email marketing is extremely successful for a lot of organizations. Take note: big list campaigns require a big budget - not just at the start, but continuously. On the other hand, you can accomplish a lot with a small list - quality instead of quantity. A different strategy , this is all about information (or content) marketing - giving something of value to your target market . It requires having a good reputation to be successful AND it also helps build your reputation . If yo...
Keep reading »

9 Types of Customer Generated Content

Image
Do you want more customers like the ones you already have? You can use experiences with your current customers to develop content that will attract more of the same. Customer-generated content is akin to 'social proof' - it elevates your reputation . By 'content' I mean all the 'stuff' on your website, social media accounts, blog, newsletter, brochures and so on. How do you get your customers to do this work for you? Success stories: Interview a client and write a blog post about it. Or ask them to write it themselves . Or do it live via Blab or Periscope and save the recording to post online. Prepare a few questions in advance so the advantages of using your product or service will be highlighted. Lessons learned and improvement opportunities: Write about a customer service experience and what you learned from it. This doesn't have to be negative. Case studies and examples: This works great if you do project-type work or customization. As abo...
Keep reading »

Count your Contacts: In or Out?

Image
I get it... this anti-spam stuff is onerous and complicated. So you might be thinking that you’ll send your current subscribers a consent request just to be safe. It can’t really hurt anything, can it? Safe, not sorry, right? This is a situation where safety has a significant price tag. Here is an example to show how your current email marketing efforts will be impacted. Let’s say you have a list of 1000 subscribers . (Keep in mind that you may already have express consent from some of them.) We’ll be generous and say you get an average open rate of 25% (industry average is 20%). That means that 250 people open your newsletter, but not always the same 250 people. Out of those 250 who open your email, how many do you think will opt-in? Statistics (and my experience) show that it will be about 30% - in this case, 75 people . With one swift move you've reduced your mailing list from 1000 to 75. Will you continue to publish a newsletter for 75 people? And what about...
Keep reading »

The Difference Between Editing and Proofing

Image
We often use the words editing and proofing interchangeably but there is a significant difference. If you're not aware of it, you could be failing at both. Editing is big picture or 'zoomed out'; proofing is detailed or 'zoomed in'. Editing is about the overall structure and flow of the article. Are the introduction and conclusion supported by the content in between? Are the paragraphs organized well? Is it easy to read and digest? Are the sentences structured well? When you're reading something and you have to pause to reread a line - that's a signal that editing is needed. Proofing is about grammar and spelling and punctuation. It's often about the little words, like 'of' instead of 'if'. And about missing words, like 'the' or 'an'. It's hard to proofread our own writing because our brains follow the same pattern as when we typed it. Reading out loud, or printing to proof with paper and pencil, are both good...
Keep reading »

This Simple Tip Will Improve Your Writing... and Your Confidence

Image
Sometimes it's hard to heed my own advice. Even when I know this particular piece of advice is perhaps the most important when it comes to creating content. I can give you a number of tips to help you write better articles. But there is one simple thing you can do that can really improve the quality of your work, to make your content more useful and interesting. This tip is particularly ingenious - are you ready for it? Prepare your content over two separate sittings , preferably on two different days. It's a simple concept but often not so easy to implement with deadlines looming . First sitting: do an outline research if necessary write a draft Second sitting: review and edit your draft add appropriate links to past articles run spell-check and proof (read aloud if you don't have a proofer) Coming back to your writing with fresh eyes will almost always result in improvement. Because you are taking extra care to craft your messages, you'll feel mo...
Keep reading »

Purposeless Learning

Image
I love learning. It’s one of my favourite things to do. When I retire, I’m going back to university. Usually, I want to learn something because I’ve had a little taste of it and (a) I’m just plain curious or (b) I want to learn it so I can apply it to my work or personal life. I’m one of those people that actually read those thick manuals that used to come with new computer games before I did the install. There was a purpose. I knew what I wanted to do and just had to learn how to apply it. Learn and then apply - the better the learning, the better the application. I’ve been good at it my whole life. This year learning changed for me. I began learning lots of things without really knowing if: I was even interested in the topic I could apply it it made sense to apply it there were any benefits to the learning at all Lately, I’ve caught myself saying to people, “You just have to try it for a while to ‘get it’.” (Can you guess what I’m talking about?) A couple of years...
Keep reading »