e-mail or email?


How do you spell it? During a recent workshop with Twirp Communications, I was updating the keywords on my LinkedIn profile. After proudly doing the update quickly, Anita searched on one of my keywords. Immediately she spotted a disconnect. I had spelled 'email', but she had spelled 'e-mail' when she searched.

Now I have to admit, I'm prejudiced against hyphens. I don't know why, but I try to avoid them unless they're necessary. We had an 'internal communication' here at Daley Progress (Danielle and I talked) about it just a couple of days before the workshop and we had decided to standardize all our usage to the un-hyphenated versions of 'email' and 'enewsletters'.

How foolish of us to think that prospects and colleagues will use the search terms we want them to use!

Now we will have to re-visit all of our online content, with a view to making it more 'search friendly' - rather than about what we like. Who knew a hyphen could cause such havoc? (I knew there was a reason for me not to like them!)

So, I'm curious. Would you search 'e-mail' or 'email'? 'e-newsletters' or 'enewsletters'? Please leave a comment to let us know.

Comments

  1. UnknownMarch 14, 2012 at 9:07 PM

    HE HE HE...who knew one little comment would provide so much conversation!

    ReplyDelete

Post a Comment

Popular posts from this blog

Consistent and Repetitive

Image
Keeping a consistent schedule is something we coach our newsletter clients about. Over time, consistency will show up as loyalty - from both sides of the equation. You are demonstrating your loyalty to your readers by creating and meeting expectations. Your readers become more loyal when you do that. Being repetitive is also important. Sales gurus say it takes 7 tries to get someone’s attention . Of course, I don’t mean that you should do the same thing 7 times. Be creative and try 7 different approaches. Over time, repetition will show up as diligence and tenacity . The key words to note are 'over time' because neither of these strategies is instant. photo by an untrained eye Click to Tweet this Article
Keep reading »

Permission Marketing for Membership Lists

Image
photo by HowardLake Any of the reputable bulk email service providers (ESPs) will expect you to have received permission to email your subscribers. In many cases, this requirement can be satisfied by having a public sign-up form . Of course, this isn't an option for organizations sending private messages to a membership list. Just because someone has agreed to become a member, paying or free, doesn't mean you have permission to email them - unless you have asked for it during the membership process . Granted, this may seem like overkill. Generally, when someone becomes a member, they'll expect to receive some email communication. But the problem likely won't arise from your members. It'll come when you (wisely) decide to use a bulk ESP to communicate with them. That is when it will be important to be able to demonstrate that you have permission. While you might be asked to provide proof of permission for all subscribers, being able to show a process that ...
Keep reading »

Good, Fast, Cheap

Image
On the inside of one of our garage doors, in black permanent marker, the previous owner - a mechanic and race car driver - wrote: good fast cheap pick 2! I know Mike was talking about cars but this trifecta has implications for other (small business type) things, like marketing, product development, project management, and problem solving. Let's say you can get a good website built fast; you shouldn't expect it to be cheap. If it's fast and cheap, don't expect quality, and so on. If you think you're getting all three, beware! Economics - and people - don't work like that. Click to Tweet this Article
Keep reading »

Curate to Become a Trusted Resource

Image
Whatever your specific goals are, your content needs to get read to have any impact and be valuable . It must be useful and interesting to get read. It must get read many times ( consistency ) to be trusted. You want to be that trusted resource. I have a trusted resource for social media updates which is a great example of valuable curated content. Do any of us have time to keep up with all of the changes to the social media platforms? Yet we use them every day. I like to know about new functionality and new apps, but I don't have time to keep up. Getting a point form summary of all the changes in my inbox once a month is extremely valuable. It saves me time, I can dig deeper if I want, and I can use the information to make decisions about my social media strategy. Curating content is a great strategy for providing timely updates about things that change fast. ( Tweet This ) social media update section in newsletter Want to see this great example? Click here to view Twi...
Keep reading »

How to Be Lucky

Image
Years ago I read a magazine article that was an interview with a well-known Canadian male (although I can't remember who). What I do remember was the message, which went something like this... The subject of the interview was being referred to as extremely lucky. He adamantly claimed that he wasn't lucky - he was prepared. He was prepared to take advantage of opportunities that arose. Not only that, he was also constantly vigilant, so he wouldn't miss those opportunities. I'm pretty sure that was the same year I started my business. The message has stuck with me. For me, being prepared is about getting all my ‘ducks in a row’ when it comes to capacity and commitments. Being vigilant means networking and being social. Those things set me up for success. When those golden opportunities come along, I want to be found alert and prepared to take them on. In other words, I'm ready to get lucky... in business, that is. photo by Roadsidepictures / Flickr ...
Keep reading »

Does Your Writing Pass the $1-A-Word Test?

Image
Guest post by Neil Everton , Podium Media & Communications Coaching If you are looking for a quick and certain way of giving your words more impact, look no further than your purse or wallet. Take a look at the last thing you wrote. It doesn't matter if it's a letter, email, report, newsletter, web content or promo script. Look at it with a critical eye, and with this question in mind: "Am I prepared to pay $1 for every word I've written?" Go through the script slowly. Strike out every word that isn't working hard to convey meaning. Make sure you use the active voice. 'The man opened the door' is active. 'The door was opened by the man' is passive (and two words longer than the active version). A $2 saving in one short sentence. Look for any of those phrases that slip into our writing unbidden. 'It's my considered opinion' is $3 more expensive than 'I think'. 'At this moment in time' is a long-wind...
Keep reading »

If you can’t do it all…

Image
I have to admit, I’ve been guilty of using social media to stay connected. Oh yes, I know there’s a whole relationship-building aspect that I’m missing out on big time. The value of social media tools really struck me this weekend as I checked in on my website stats. On Thursday evening I had updated the events listing on my website. Instead of simply posting this on my LinkedIn profile as usual, I decided to post it to a few of the LinkedIn Groups of which I’m a member. Look what happened to my website page views: So a few people visited my website -- what does that really mean? Well, here’s what else happened: 4 complete strangers subscribed to my newsletter A few thank-you’s were posted in the groups 3 complete strangers emailed thanking me and complimenting me on my website 5 new LinkedIn connections Increased views of my LinkedIn profile 3 new Twitter followers And I’m betting there will be at least one nice chat over coffee yet to f...
Keep reading »

Make it Easy to Read Online

Image
A ‘read online’ link allows subscribers to click to view your campaign directly in their web browsers. There are two reasons that you want to include a ‘read online’ link in your newsletter. Most obviously, it’s helpful for subscribers who can't view the HTML version of your email or download images in their email programs. The ‘read online’ link provides a permanent url that you and your fans can use to share your newsletter, now and in the future. You can use this url to link back to your newsletter issue from your website and blog. This link is also a fallback option to social sharing links : readers can copy/paste the url to share on any social media platform regardless of what sharing buttons you include or don't. I receive a weekly newsletter from ColourLovers called Happy Huesday. It’s a wonderful newsletter filled with links to colourful, interesting articles. Every week I want to share it… and can’t. They don’t include social sharing buttons OR a rea...
Keep reading »

What Name Are You Using?

Image
This morning I deleted an email from a good friend and past client. I didn't realize it was from that wonderful lady because it didn't show up in my inbox from her name or her company's name. I only dug it out of my trash after deleting because the wording of the subject line seemed familiar. 42% of people check out the sender name when deciding whether to open an email. - source:  https://litmus.com/blog/6-shocking-myths-about-subject-lines My own newsletters, my blog posts and my weekly event list all go out from my own name - Linda Daley - and have for years. I absolutely know that if I suddenly changed the sender name on my emails, to say Daley Progress, my open rate would drop significantly. This is an experiment I don't need or want to try. Personal names often do better as far as email opens go but it can depend on how well you know your subscribers. More importantly, don't switch the sender name once you're well established. You want your su...
Keep reading »

Colour of the Year for 2018 is No Shrinking Violet

Image
Purple is my favourite colour so I couldn't be happier about Pantone's latest announcement . Pantone says, "Inventive and imaginative, Ultra Violet lights the way to what is yet to come." Purple is an emotional colour and has always been considered a little tricky for marketing, tending toward the sentimental and feminine. I'm looking forward to finding ways to use it in my own marketing. How about you? Will you use more purple in 2018? Click to Tweet this Article
Keep reading »