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Your Goals Shape Your Content

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You may have several goals you want to achieve by way of your newsletter (substitute website, blog and/or social media as it applies to you). Probably you want to increase sales. Here are some other possible related goals: 'Touching' your customers, prospects and colleagues on a regular basis Building strong business relationships Developing your reputation and sphere of influence Sharing your valuable information, products, and services Being seen as an expert Growing your fans, followers and blog readership Keeping up with your competition These all may well be good reasons to have a newsletter. The ones that are most important for you will depend on what type of business you have, how long you’ve been in business, what your competitive situation is, and more. You should be able to pick 2-3 goals to specifically focus on - then match your content to those goals. (It's simple logic, but sometimes we forget.) For example, if building your reput...
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Home Office Holiday Party

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In preparation for our office party this year, I wrote a poem. Then I gathered together the things I would need to have a party with Romeo and Danielle. (The Temptations were for Romeo, the phone for Danielle, and the coffee for me.) Romeo, my cat, is used to hearing me talk out loud as I proofread and he was unusually excited about hearing the poem. Danielle, who lives several time zones away in Saskatchewan, also works alone (and helps me out lots) so I invited her to my office party by phone. It was a good move because she's a master at rhyming words. After much anticipation, I started to read the finished poem aloud to them. As you can see in the photos above, I had their full attention. Ode to a Midnight Blog Silent night, late at night, I've still got my blog to write. My laptop propped up on my bed, I'm hoping ideas will fill my head. Yawns escaping, eyelids drooping, Neck is stiff, my thoughts are looping. My brain is sore, I th...
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Sudden Appearances and Why They May Not Work

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Have you noticed a sudden flurry of emails recently? Here are a few examples I've received: The nail technician who I haven't heard from since before the pandemic suddenly shows up telling me she's open for appointments. But not a word earlier about the interruption of service. The leadership consultant who I also haven't heard from since before the pandemic shows up with a newsy, here's-what's-been-happening-in-my-world email that didn't even ask how I'm doing. This was followed by an email every two days to promote her new program. And then, there are those people who have been collecting email addresses via online forms for years but have never sent a newsletter... until now. I've been hearing from people I'd long forgotten about. It's not suddenly a good idea to be sending newsletters! It's been a good idea for a long time. Respect your subscribers. Realize they are real people. Have an ongoing relationship with them. Give them some...
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Top 10 Strategic Benefits of an eNewsletter

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Is email marketing an untapped component of your marketing strategy? Here’s what an eNewsletter can do for you. It can... Enhance your reputation. Increase lead generation. Provide invaluable information about who is interested in what, so you can follow up with contacts in a more strategic way. Be a very cost-effective communication channel with your clients, customers, colleagues and prospects. Quickly identify obsolete contact information, so you know to re-connect to get an update. Leverage your other marketing efforts: website, social media, blog, etc. Provide immediate measurable results. Give your contacts the opportunity to easily and immediately interact with you. Provide a higher response rate because it is being sent to a receptive audience. Be more cost-efficient and environment-friendly than a printed newsletter - no printing or mailing costs.  Which of these benefits are important to you? Click to Tweet this Article
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Perpetual One-question Survey = Evergreen Content

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You and I both know it can be a lot of work to keep the content machine going - blogging, email marketing, social media and more. When I find an idea I can execute in 15 minutes that will give me social media posts and blog content (plus market intelligence) for years, I'm all over that. It's easier to explain if I give you an example - here's my own one-question survey: What is your content creation stumbling block?   Why run a one-question survey? You get market intelligence which is a fancy way of saying you can find out about your target market's problems, or preferences, or habits, or whatever you want to find out. I was curious to know what it is about blogging that people struggle with the most because I want to write articles that are helpful. You get three kinds of content: Calls-to-action to get people to complete your survey - on social feeds, in your newsletter, on your blog, in your email signature, and so on. Sharing the results periodically - on social...
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5 More Inspired Ways to Develop Content Ideas

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Here is more inspiration as a follow-up to  5 Inspired Ways to Develop Content Ideas . That list had suggestions that you can do in minutes while sitting at your desk. This list of inspiring quotes requires you to get out from behind your desk. “Libraries store the energy that fuels the imagination. They open up windows to the world and inspire us to explore and achieve, and contribute to improving our quality of life. Libraries change lives for the better.”  - Sidney Sheldon #1. Swing by your local library and run your hand along a row of books. Enjoy the relaxing atmosphere and poke around for ideas by scanning book titles in the stacks. “I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.”  - Herb Kelleher #2. Off you go to your neighbourhood bar ... or coffee shop or... . Take a notepad and pen. Listen to what people are talking about. Ask people for their opinion on something about your busi...
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The Truth About Magic Bullets

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There are no 3-easy-steps to becoming a millionaire. If magic bullets and passive income really existed, we'd ALL be sitting around enjoying the view from our yachts. Cambridge Dictionary defines a 'magic bullet' as "a quick and simple solution to a difficult problem". None of the major dictionaries offer a definition for 'passive income'. These are marketing myths. They will cost you more money than you'll make. Or you will give up doing the work that is your expertise to spend your time doing marketing work. It's nice to dream but then get back to work. PS: There are no unicorns in real life either. Click to Tweet this Article
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List Size Matters

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While enjoying coffee with a client last week, we talked about the challenges of selling training programs strictly by email advertising. Doing some quick mental math, we figured we'd need a list of 100,000 minimum to have any small chance of success. Building a large list is no easy task and to do it fast would require buying or renting email lists, or scraping email addresses off the web. I'm not very comfortable with either of these list building tactics, however, "quantity" email marketing is extremely successful for a lot of organizations. Take note: big list campaigns require a big budget - not just at the start, but continuously. On the other hand, you can accomplish a lot with a small list - quality instead of quantity. A different strategy , this is all about information (or content) marketing - giving something of value to your target market . It requires having a good reputation to be successful AND it also helps build your reputation . If yo...
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How to Avoid Iffy Language in Your Marketing Calls-to-action

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If your ideal client has finally found you - your website, your blog, your social profiles - you want to be strong and confident with your calls-to-action.  I've written before about 'just' and 'feel free' and other wishy-washy language . It doesn't serve you well.  Here's a short checklist you can use to evaluate your CTAs before publishing:  Be specific.  Assume you have what they want.  Make it easy for them to get it.  Appeal to emotions.  Talk about results first.  Make it about the reader's wants and needs, not yours.  Whether it's an email to a colleague, a newsletter, a blog post, a landing page, or a social media post, these best practices all apply. If you've been struggling to write effective CTAs, run a trial with this checklist and see what happens.  Click to Tweet this Article
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Does Your Mother Know What You Do? (Part 2)

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It's hard to believe it's been over 4 years since I took my mother to her first (and only) business networking event and wrote about it here . I'm a big fan of the "Mom test" for simplifying our small business marketing messages but I didn't fully appreciate it until yesterday morning. I was driving out Waverley Road taking the long, more scenic route to Bedford with my mom in the passenger seat. Because she's my biggest fan, I was telling her about some of the exciting new things going on with my business. Oh, she was making all the right noises and nodding, as moms will, but that's when it hit me - she really had no clue as to what I was talking about, much less about why it's interesting and valuable work. I thought I passed the Mom test years ago when I explained I do newsletters and websites and generally help small business owners implement their marketing plans. She could, and does, tell people that. But since she's never used ...
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