How are Email Marketers like Santa?


Santa can reach every person in the world all in one night. Email can do that too... as long as every person has a computer.

Santa has a hard and fast deadline. Email marketers have hard and fast deadlines maintaining consistency to keep their audience engaged.

Santa keeps meticulous lists: who’s naughty and who’s nice. Email marketers keep meticulous lists: unsubscribers and subscribers... again naughty and nice.

Santa relies on having a good reputation in order to get into people’s homes. Email marketers rely on having a good reputation in order to get into people’s inboxes.

It takes a lot of skill for Santa and his elves to create wonderful gifts for everyone. It takes a lot of skill to create wonderful emails... the kind that feel like a gift.

Merry Christmas, everyone!
Ho! Ho! Ho!

Comments

Post a Comment

Popular posts from this blog

Why Prune my Contact List?

How often do you 'prune' your email subscriber list? — iContact (@iContact) March 27, 2014 My answer is: Never! I've got two really good reasons for you: #1. There's value in being seen even if your email goes unopened. If someone has not unsubscribed, don't make assumptions about their wants and needs . Perhaps the timing just isn't right. Being seen in your subscriber's inbox serves as a reminder that can still keep you top of mind. #2. Your open rate is over rated. If you make decisions about deleting contacts based on open rates , you're effectively negating all the hard work you do to build your list . Open rates are understated by the number of 'plain text' or 'text only' views; an image has to be viewed in order to count as an open. With more use of mobile devices, the gap between actual opens and reported opens is increasing. You could be deleting a contact who regularly reads your newsletter on their phone. Are y...
Keep reading »

Content Creation (Wrap-up #2)

Image
Keeping your readers engaged requires content that is interesting and useful... and fresh. This article is a follow up to our previous Content Creation (Wrap-up) , capturing our newer articles about content creation from June 2012 to May 2013. If you're stuck for content, you've found the right post to give you inspiration and ideas. You'll also find some thought provoking strategies to consider. Keeping to a consistent content creation routine has big benefits. Just because you can't think of something great to write about when facing a deadline, doesn't mean you can't Plan to Give Your Best next time. Introducing Your Very First Issue can be a little stressful. Here are some things you might want to include, as well as some examples to get you started. Take some time to search for images that are not overused on the internet. This article provides links to a few Graphic Solutions to help get you started. Finding an idea that inspires you can some...
Keep reading »

Perpetual One-question Survey = Evergreen Content

Image
You and I both know it can be a lot of work to keep the content machine going - blogging, email marketing, social media and more. When I find an idea I can execute in 15 minutes that will give me social media posts and blog content (plus market intelligence) for years, I'm all over that. It's easier to explain if I give you an example - here's my own one-question survey: What is your content creation stumbling block?   Why run a one-question survey? You get market intelligence which is a fancy way of saying you can find out about your target market's problems, or preferences, or habits, or whatever you want to find out. I was curious to know what it is about blogging that people struggle with the most because I want to write articles that are helpful. You get three kinds of content: Calls-to-action to get people to complete your survey - on social feeds, in your newsletter, on your blog, in your email signature, and so on. Sharing the results periodically - on social...
Keep reading »

Being a Rebel (Book Review)

Image
Interesting and frustrating. Those are the two best words to describe my reaction to Rebel's Guide to Email Marketing by DJ Wadlow and Jason Falls. The book was interesting because it was well-researched and full of case studies and examples. It explains a lot of aspects of email marketing in great detail. In particular, the authors do a good job of describing how email and social media work so well together - calling them Batman (email) and Robin (social media). Their definitions of social connecting, social sharing, and other social terms cover the basics but they fall a bit short of offering unique ideas about combining the two. The book was frustrating because it was about email marketing in general and I specialize in enewsletters. I kept thinking, "But that's not true for newsletters" or "I wouldn't do that." Much of the information referred to promotional marketing rather than content marketing . While some things hold true for both, ther...
Keep reading »

The Bottom Line About Newsletter Bottoms

Image
There seems to be some thinking that getting people to read to the bottom of a newsletter is a most desirous goal. And, if getting people to read to the bottom (read the whole newsletter) is so important, isn't putting the really good stuff at the bottom the best way to make that happen? The short answer is that it doesn't matter. Oh, the placement of content matters but whether someone reads to the bottom doesn't... at all. If you think it does, you are thinking about your newsletter strategy all wrong. It's all about your reader finding value in opening your newsletter. That value might be in the form of useful information or it might be interesting reading or both. And it definitely shouldn't be hidden away at the bottom. In fact, it should be immediately obvious. Having readers discover value in hearing from you regularly is the goal. It doesn't matter how much they read. Your readers aren't thinking, "I have to read through all this other stuff be...
Keep reading »

Automation can be Creepy

Image
If your ideal customer is new to social media, your autoresponder messages might be creeping them out. At one time I had this vision of some big guy hunched over his keyboard poised to pounce on my 'Follow'. If your ideal customer is more tech savvy, they'll recognize an autoresponder immediately. (Really? You expect me to interact with a program?) I liken autoresponders on social media to email spammers . Both are giving their medium a bum rap. A recent Twitter following spree on my part resulted in 16 automated tweets (close to 10% of those I followed). At least I think they were autoresponders. There's the rub. Even if you take time to respond to people individually, now they may assume it's an autoresponder. The legitimacy of your action is lost in the sea of spammers. photo by wnstn / Flickr Click to Tweet this Article
Keep reading »

Avoid Marketing Emergencies by Planning Backwards

Image
I've joked to friends that no one ever needs to reach me in a hot rush because there are no marketing emergencies. In fact, there are some things that might constitute an "emergency" (Sheldon quotes), such as a website going down or an app not working so a deadline can't be met. And a real-life crisis can certainly impact business (such as a pandemic!). These are things we have no control over but they can have a steamroll effect. Other things we may think of as emergencies can often be prevented by planning. And backward planning is an essential tool for marketing. Here's an example... Anyone who's worked with me to start a newsletter knows that one of the first questions I ask is, "When do you want your first issue to go out?" From there, I work backwards to schedule all the activities leading up to that date. A few months ago I started working with a new client, Carli, who decided that she wanted her newsletter to go out on the third Friday each...
Keep reading »

How Planning for Failure Can Help Ensure You Don't Fail

Image
We all want things we're working on to be successful. Nobody ever plans to fail... but wait, planning for failure can be a useful exercise. The term 'premortem' comes to us from the field of project management. According to the Harvard Business Review : "A premortem is the hypothetical opposite of a postmortem. A postmortem in a medical setting allows health professionals and the family to learn what caused a patient’s death. [...] A premortem in a business setting comes at the beginning of a project rather than the end so that the project can be improved rather than autopsied." Instead of considering what might go wrong, you 'pretend' your initiative has already failed. Then you brainstorm to come up with all the possible reasons for the failure. This gives you the perspective of hindsight, which works differently than foresight. And you can see that this also ties into risk. A simple example might be when I decide to make a special offer. The obvious f...
Keep reading »

Ideas for Your Holiday Email Campaign

Image
It’s that time of year when our email boxes quickly fill up each day with special promotions – Black Friday will kick it all off. Depending on your type of business and target market, you may be (should be?) considering doing some extra promotional emails leading up to the holidays. This is something you need to plan now and start executing very soon. I'm not encouraging you to start blasting your subscribers with advertising. I am suggesting that a well-planned email campaign can be very effective at this time of year. To get you going, here are some ideas to work into your plan: If you sell gift certificates , you'll definitely want to promote them. Recommend who they will be suitable for. Insert Buy Now buttons directly into your newsletter with an immediate call to action. Do a holiday countdown with the number of shopping days left and something special for each day. Create special offers or promotions only for your email subscribers . This can also help to get new subscr...
Keep reading »

Basic Set-up for a Lead Magnet

Image
Recently several small business owners have asked me about how to set up a lead magnet to encourage more subscriptions to their newsletter . Here are instructions for you DIYers. First, prepare your lead magnet - the thing that you're giving away. It should be something of value to your target market. Next, you'll prepare two pages on your website: a landing page where people can sign up for your newsletter (this may or may not be on your website menu) a redirect page ("Thanks for signing up" page) where people will receive your lead magnet (this should not be on your menu and you'll want to discourage search engines from finding this page) Let's do your redirect page first. Create the page and name it something like 'thanks' or 'download' or... it doesn't really matter what you call it. If you're using WordPress, you can set it to discourage search engines. On this page, you'll place the item you're giving away. It might be...
Keep reading »